Work Location: Hillsboro, Oregon Shift: No Department: EL-ND-NBGB Hillsboro Services Recruiter: Ashley Hennessy
This information is for internals only. Please do not share outside of the organization.
Your Role:
EMD Electronics is seeking a Technical Representative for its North America Field Service team. The Technical Representative will perform installation, warranty and standard repairs of systems that maintain supply of production material utilized in a semiconductor manufacturing environment that makes the chips used in electronic devices such as Smart Phones, LED's, and Flat Screen TV's. This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business.
NA Field Service personnel travel to multiple customer locations or may be assigned to a specific site to provide equipment support. The scope of services may include maintaining the operation, repair of gas / chemical distribution equipment, gas / chemical blending equipment, critical monitoring systems and life safety systems. They will ensure compliance in operation and procedures, emergency preparedness, and drive flawless execution.
Preform pre-task planning and equipment condition analysis prior to starting any work
Empowered to Stop the Job and escalate
Responsible for completion of customer requested tasks
Audit equipment and maintenance areas according to quality and safety standards
Ensure processes and procedures are followed
Report quality and safety issues immediately via the escalation process
Takes ownership of NCE events and the RMA process to address equipment concerns in a timely manner
Complete all Field documentation accurately and submit for invoicing at the completion of the task
Provide solutions to the customer for equipment configuration, maintenance, and operation
Physical Attributes:
80% of walking throughout the facility (5-6 miles per day)
Climbing of ladders up to 12-foot-tall (utilizing fall protection)
Basic lifting (up to 40lbs)
Bending of the knees and overhead reaching
Able to recognize and respond to safety alarms
Be capable of traveling 85% of the time
Who You Are:
Minimum Qualifications:
High School Diploma or GED
1+ years' experience as a Megasys Technician Level III or other Industrial / Semiconductor experience
1+ years' experience with Failure Mode and Effect Analysis (FMEA) experience
Valid US Passport
Valid Driver's License with no infractions over the past 36 months
Preferred Qualifications:
Associate's Degree in a technical field
Understanding of engineering drawings
Ability to analyze and interpret technical information
Basic plumbing and electronic skill sets
Ability to work in a diverse and dynamic environment
Ability to plan and prioritize activities
Good communication and interpersonal skills
Problem-solving skills and Root Cause Analysis (5-Why, Fishbone, 4M, 5M or 6M)
Understanding of Health and Safety practices (Strong OSHA, DOT or COI Experience)
Ability to communicate concisely and accurately from remote locations while traveling
Advanced organizational skills
Awareness of ISO9000 / ISO9001
Understanding of semiconductor manufacturing processes
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.