Posted in Other 30+ days ago.
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
The Advanced Practice Program Manager is responsible for the coordination and execution of key strategic initiatives and activities that streamline and enhance the APP experience and performance. This position will partner closely with operations, analytics and clinical leadership to optimize fluid bidirectional communication surrounding Advance Practice Providers (APP) specific data, recruitment, expenses, professional development and recognition.
Responsibilities:
Plans and monitors staffing activities, including recruiting/hiring, orientation and continuing education initiatives. Manages all Pre-hire, on boarding and off boarding activities for APP's. Create management processes to drive accountability on key metrics.Manage day-to-day Operations & Strategic Initiatives which include: Maintain, track and generate reports on APP Program metrics from various internal and external sources, including benchmarking resources, Dashboard creation & maintenance, Create & Maintain tools & templates and Budget & expense monitoring, including financial modeling for future Program budget planning, tracking CME expenses and ROI.Foster recognition & engagement through practices such as facilitation of engagement initiatives, including work anniversary & birthday celebrations and coordination of APP Week Events/APP Spotlight Production/APP Awards.Maintains communication for the program which includes but is not limited to publishing Monthly Newsletters, consistent maintenance of a Social Media presence and facilitation of meetings.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, PROBLEM SOLVING, PRODUCTIVE WORK MEETINGS, PROJECT MANAGEMENT, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors: Business Administration (Required)
Additional Job Information:
Complexity of Work: This role requires critical thinking skills, effective communication skills at all levels, decisive judgment, and the ability to build and foster positive relationships. Ability to lead through influence by establishing and maintain working relationships at all levels. The incumbent must also be a self-starter with demonstrated project management and organizational skills and be a forward, creative out of the box thinker. Required Work Experience: Five (5) years of related healthcare business management, with program design, management and/or implementation experience. Other Information: MBA/MHA is preferred; if candidate has high school diploma then ten (10) years of related healthcare or business management, with program design, and/or implementation experience is required.Additional Education Info: or in Healthcare
Working Conditions and Physical Requirements:
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