Transformation Institute Coordinator at University of Maryland Medical System in Linthicum, Maryland

Job Description:

Job Description
Provide administrative and program management support services to the HRO Transformation Institute, which includes coordinating systemwide events, training, and managing Institute administrative needs. Work is performed under limited supervision. Direct report to the Vice President, High Reliability Transformation.


The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.



Principal Responsibilities and Tasks

• Provide administrative support to the Vice President, HRO Transformation Institute (e.g., calendar management, communication support, etc.).


• Plan, coordinate, and schedule meetings and/or events for systemwide stakeholders.


• Coordinate and organize catering for department events.


• Maintain and order supplies for the department.


• Enroll participants in systemwide trainings.


• Partner with Learning and Development and Communication Department to support registration, attendance reports, and communications needs.


• Track agenda items and project milestones.


• Perform internal and external research for key deliverables as assigned.


• Document meeting minutes and organize library of resources and materials.


• Organize and maintain electronic files and resources.


• Monitor and manage objective performance trackers and dashboards.


• Support the development of reports, training materials, and PowerPoint presentations.


• Provide onsite or virtual support during trainings and events.


• Perform other duties as assigned.

Company Description

General Summary

Under the general supervision of the VP, HRO Transformation Institute, the Program Management Coordinator provides coordination, administrative, and program management support services to the HRO Transformation Institute. This involves Systemwide event and training coordinating and planning, managing committee administrative needs as assigned. In addition, the Program Management Coordinator may be asked to collaborate on departmental projects which may entail research, presentation design, stakeholder report writing, and preparation of training and event materials. Must demonstrate flexibility, outstanding organizational and project management skills, and a commitment to achieving departmental and organization goals and deliverable timelines.


Qualifications

Education and Experience

• Bachelor's degree in Business Administration, Health Care Administration, or related field, or the equivalent combination of education, training and experience.


• 1 to 2 years' experience in administrative/clerical duties.


• 1 to 2 years' experience in program coordination, preferably in a health care setting preferred.

Knowledge, Skills and Abilities

• Outstanding organization and project management skills


• Ability to juggle multiple priorities and complex workflows


• Attention to detail


• Excellent communication skills, written, and verbal


• Strong mastery of Office Suite and Smartsheet products


• Ability to contribute to the achievement of established departmental goals and objectives


• Adheres to departmental policies, norms, procedures, and quality and safety standards


• Able self-organize around programmatic priorities


• Able to organize others around programmatic initiative needs


• Demonstrates the ability to work across silos and build relationships


• Able to balance simultaneous complex tasks using independent judgment and conferring with leadership and colleagues as appropriate


• Completes assigned projects/work within set timeframe


• Applies a team-centric mindset and shows flexibility to support colleagues and leadership in times of higher demands


• Support departmental leadership in meetings and committees as directed


• Performs other duties as assigned


• Ability to excel in a matrix work environment

Additional Information
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