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Job Description:
Travel Advisor
AAA Washington - Yakima
Start a career in the travel industry! As a Travel Advisor you will become an expert guide for our clients and help plan the vacation of their dreams while selling a full range of travel products and services. Learn from valuable insights and resources provided by AAA Washington, designed to enhance your expertise in the travel industry. Enjoy working on-site at our customer friendly setting in Yakima, established client base, team environment, and a role that adds to our clients lives and creates lasting memories. In addition, we'll fuel your passion for travel by offering Familiarization Trips and discount on personal travel.
Successful candidates will have:
Travel Advisor I
- 2+ years of experience in Customer services or Sales
- High School diploma or GED
- Travel certifications in the form of a CTA or destination specialist certificate preferred
Travel Advisor II
- 2+ years of experience in Hospitality or Travel industry
- High School diploma or GED
- Travel certifications in the form of a CTA or destination specialist certificate within two years
In this role, at our store location, you will:
- Sell international and domestic travel packages, including cruises, flights, car, hotel, and tours
- Provide excellent customer services under the AAA membership model
- Recommend and sell product enhancements for the customers' trip
- Address any travel-related issues or emergencies that may arise during the trip
- Stay up to date on current travel trends, emerging destinations, and industry innovations
Preferred Qualifications:
- Associate or Bachelor's degree
- Experience in travel sales and systems software
WHO WE ARE:
The American Automobile Association (AAA) has been a leader in roadside assistance, mobility advocacy and traffic safety for nearly 120 years, AAA Washington also operates a full-service travel agency and the largest independent personal-lines insurance agency in Washington.
Eligible benefits include:
- Health insurance (medical vision, prescription drug, and dental)
- Up to 20 days of Paid Time Off (PTO) in the first year for vacation or sick leave
- Eleven Paid Holidays every year in addition to PTO, including MLK and Juneteenth
- 401(k) with Employer Match
- Life, STD, and LTD insurance
- Flexible Spending Accounts
- 4 Hours of Volunteer Time Off every year
- Free Premier RV AAA Washington Membership
- Paid, on-going training throughout your career
- THRIVE wellness program
SALARY:
- The flat hourly pay rate for the position is Travel Advisor I: $23.00 or Travel Advisor II: $24.00. Placement in Level I or II is based on candidate experience.
- Eligible for 11%, up to 15%, commission based on travel sales production.
RANKED AS ONE OF WASHINGTON'S 2023 BEST PLACES TO WORK by Puget Sound Business Journal
- AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
- We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.
- We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.
- AAA Washington is a drug-free workplace.
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