The following duties are normal for this position. The incumbent may perform some or all these duties; however, it is not an exclusive or all- inclusive list. Other duties may be assigned.
Partner with Benefits Shared Service Center members, other Center of Excellence members, vendors, and business leaders to effectively meet the HR technology needs of the organization
Support configuration and troubleshooting of business processes in Workday SKUs, with emphasis on Workday and Benefits integrations
Oversees the development, testing configuration, and implementation of new projects, enhancements, and interfaces
Provide internal consulting to improve system processes by proposing new solutions and understanding full end-to-end impacts, driving system adoption
Responsible for translating business needs to system design, conduct system/data analysis and participating in testing and deployment activities
Oversee and support major Workday releases, to include researching new functionality and educate the HR team on enhancements as applicable
Manage Workday releases and updates, including researching functionalities, conducting testing, and launching new modules
Maintain accurate change management documentation to satisfy the company's internal/external audit controls and compliance practices
Foster ongoing Workday relationships, relevant memberships and engagement in Workday Community and User Groups
Create and maintain configuration documentation, test plans, test scripts
Maintain current integrations as well as develop, test, and deploy new integrations
Develop Business Intelligence dashboards based on business KPIs
Serves as a lead representative and liaison between HR, external vendors and other stakeholders for HR System design and implementation projects
Education & Experience
Bachelor's degree preferred
Minimum 5 years of experience with Workday systems
Prior experience with Workday Benefits required
Familiarity with employee benefits and other HR policies and procedures
Knowledge, Skills & Abilities
Excellent analytical and problem-solving skills
Knowledge and understanding of business process concepts includes process mapping, process design
Ability to work with the numerous reports/documents containing confidential information
Excellent interpersonal and technical support skills
Demonstrated organization and time management skills necessary to manage multiple projects simultaneously