We are seeking a full-time Training Content Developer Consumer Sales in our Olathe, KS location. In this role, you will be responsible for designing and developing consumer sales retail partner courseware to ensure Garmin is viewed as the industry leader with a full portfolio of quality training products.
Essential Functions
Construct content development priorities and project plans to maximize the reach to internal and external customers
Benchmark consumer electronics and other industry training content development methods, standards, and practices
Conduct continuous training needs analysis with leaders, managers, and subject matter experts across Garmin and the industry to determine internal and external training needs
Seize opportunities to refine and/or expand training programs and products to better support customers and the consumer electronics community, broaden retail associate reach, and enhance Garmin Consumer Sales efforts
Develop and organize training syllabi, testing and evaluation procedures, web-based content, interactive courseware, multimedia visual aids, and other educational materials
Ensure content development projects are developed and implemented to meet cost, time, and scope/quality objectives
Assist leadership in managing people, processes, and technology to meet organizational goals
Able to shoot, edit and post video training and eLearning resources
Ensure all customer information and Garmin business information is maintained in strict confidence
Stay abreast of trends in consumer electronics, adult education, and training industries
Maintain operational proficiency with Garmin Consumer Electronics devices and conduct retail associate instructor-led classes, as required
Able to travel, coordinate, and represent Garmin at industry and professional meetings, trade shows and conferences
Basic Qualifications
Bachelor's Degree in Marketing, Business Administration, Adult Education, Human Resources, Interactive Design or related field OR a minimum of 4 years relevant experience
Must have training and/or education curriculum and content development experience
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Demonstrated skills and/or previous experience in managing people, processes, and technology to meet organizational goals
Previous experience in shooting, editing and posting video and eLearning training sessions
Must be detail-oriented, possess the ability to work proactively and effectively with minimal supervision, demonstrate project management skills, and effectively meet timelines and milestones
Must demonstrate effective presentation, public speaking, and customer service skills
Possess a proficient working knowledge of adult learning models
Flexibility to travel (25% of time or greater)
Desired Qualifications
Master's Degree in business management, adult education, or related field
Verbal presentation skills that lend themselves to on-camera training
Training experience with high profile clients and/or business partners
Practical experience in post-secondary or adult education
Knowledge of Garmin and competitive products
Experience in developing interactive, multimedia training materials
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits