International Operations Agent at Lynden Logistics, Inc. in Burien, Washington

Job Description:

Join Our Team at Lynden Logistics! 

Are you enthusiastic and self-motivated? Do you thrive in dynamic environments where no two days are the same? If so, Lynden Logistics wants you to join our International Operations team! We take pride in solving problems and exceeding customer expectations. This is a safety-sensitive position.

About Us: The Lynden International Operations team manages international air export and import, as well as domestic ocean services for offshore markets including Hawaii, Puerto Rico, Alaska, and Guam. Our team handles customer service, daily freight movement, and documentation activities.

Why Work for Lynden Logistics, Inc.?

• 
  Compensation: Competitive pay with a discretionary bonus program.


• 
  Healthcare: Medical, dental, and vision plans.


• 
  Paid Time Off: 17 days of PTO, increasing with years of service.


• 
  Holidays: 8 paid holidays.


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  Retirement Plan: 401K with up to 50% of the first 6% contributed matched.


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  Extras: Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage, and Employee Assistance Program at no cost to you.


• Tuition Reimbursement Program

Key Responsibilities:

• Coordinate daily freight movements, including routing to meet customer requirements.


• Provide quotes to internal and external customers both domestic and internationally


• Arrange pickups and transfers to ensure cut-off times are met.


• Process shipping documents and make manual entries in multiple systems.


• Track shipments and provide updates to all parties.


• Perform all aspects of customer service and carrier relations, including negotiating rates and services.


• Manage vendor and carrier relationships to maintain quality service.


• Ensure regulatory compliance for import and export, including AES filing.


• Handle Customs Business, such as Customs Bonds and Importer Security Filing.


• Create and maintain client SOPs.


• Analyze customer requirements and ensure internal processes meet or exceed them.


• Troubleshoot issues and prioritize work based on cargo movement and service levels.


• Work with government agencies and customs authorities to resolve issues.


• Analyze the market to ensure competitive rates and profitability.


• Ensure accurate invoicing of customers and submit approved invoices for payment.


• Occasional overtime and possible on-call scheduling for weekends.

Qualifications:

• High school diploma and 2 years of international freight experience.


• Strong written and verbal communication skills.


• Ability to calculate freight rates and handle basic mathematical functions.


• Good reasoning ability and the capacity to make quick decisions independently.


• Intermediate proficiency in Microsoft Word, Excel, OneNote, Teams, and Outlook.


• Good organizational and multi-tasking skills in a high workload environment.


• Foreign language skills are a plus.


• Must pass a pre-employment drug test and undergo a background investigation.


• IATA DG and/or IMDG certification is a plus.


• Ability to obtain and maintain a TSA Security Threat Assessment (STA) or a TSA recognized equivalent.

Physical Demands and Work Environment:

• Regularly required to sit, handle office equipment, and communicate via telephone or in person.


• Occasionally required to stand and walk.


• Specific vision abilities include close vision and focus adjustment.


• The noise level is usually moderate.

Application Process:

• Successful candidates must pass a pre-employment drug test and background screening.


• Lynden Logistics verifies the identity and employment eligibility of all new hires through DHS.

If you’re ready to take on a challenging and rewarding role, apply now to join the Lynden Logistics team!

Apply Now