Triage Agent at BestBuy in Lancaster, Texas

Job Description:

<div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks.<br><br>At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.<br><br>We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.<br><br><b>Key Responsibilities</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Drives a positive customer experience by building relationships and providing solutions to their needs.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Completes serial and model verification as well as basic functionality testing to assist Repair Agents.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Completes basic parts replacements.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Completes final cleaning, unit preparation and verifies that repair units are ready to be shipped.</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;"><b>Basic Qualifications</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Able to stand and sit for long periods of time</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Able to lift weight up to 50 pounds with or without accommodation</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Able to work in a non-climate-controlled environment</span></span></div></li></ul>PandoLogic. , Location: Lancaster, TX - 75134