Health Information Mgmt (HIM) Technician at QTC Management, Inc. in San Dimas, California

Job Description:

HIM (Health Information Management) Technician

Are you someone who has a knack for details and a passion for helping others? If so we would LOVE to speak with you.

Leidos QTC Heath Services is seeking a HIM Technician to remotely support our Veteran Affairs Operations in the San Dimas, CA area. This is a remote position, however, candidates must reside within commutable distance to San Dimas, CA. (Leidos QTC Heath Services will provide Equipment)

Who is Leidos QTC Heath Services ?

Leidos QTC Heath Services is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

What part would you play in this role?

As a HIM Tech you will be responsible for identifying, organizing, and indexing pertinent high volume electronic records (e.g. military records, diagnostic test results, physician’s notes, etc.) by medical specialty and/or contentions using required technology. This position reviews large workloads of confidential electronic files for the presence of required documents and escalates incomplete/incorrect records in accordance with policies and procedures.

In this rewarding role, you will:

• Read, examine, analyze, and identify all electronic civilian, industrial, and military documentation relative
  to occupational, medical, and/or psychological conditions listed by claimants; utilize PDF software to sort
  and tab records in the appropriate order for the physicians to review for exams


• Assess listed medical or psychological conditions, including all related conditions or triggers, and
  electronically index each according to their medical specialty as appropriate


• Be accountable for the quality, timeliness, and thorough review of electronic files; consistently meet the
  productivity and quality expectations for the position


• Prioritize workloads to ensure expedited cases are processed within defined timelines


• Responsible for retrieving, organizing, and saving electronic updates and directives related to workflow
  processes; identify, resolve, or escalate workflow issues to appropriate team members for prompt and
  effective resolution


• Perform other duties and responsibilities as assigned

You must have:

• High School diploma, or equivalent (GED); AA/AS preferred


• 6 months to 1 year of medical records experience, preferably in healthcare records environment


• Moderate medical terminology knowledge is required.


• Must reside within commutable distance to our corporate office in San Dimas, CA.


• Must be able to successfully pass National Agency Check with inquiries (NACI) background investigation.

Competencies: 

• Ability to focus on high volume workloads with heavy attention to detail


• Working knowledge and understanding of medical terminology, medical conditions, and body systems


• Familiarity with medical documents, such as, but not limited to diagnostic forms, treatment records,
  progress notes, and medical evaluations


• Knowledge and understanding of EMR and HIPAA


• Ability to focus on complex medical files


• Ability to be self-disciplined to work independently, as well as, in a team environment


• Ability to be self-motivated to achieve productivity and quality objectives


• Ability to maintain medical records confidentiality at all times through proper use of computer passwords,
  maintenance of secured files, and adherence to HIPAA policies


• Ability to adjust to constant changing environment


• Strong computer skills Adobe, (Microsoft Office) and specific familiarity with the Windows XP operating system,
  Internet Explorer Browser, and PDF document creation software


• Knowledge and familiarity with military terminology and documents a plus

Typical Day

• Training period with a mentor/ auditor up to 120 days: 7:00am – 3:30pm up to 120 that can be extended to 150 days.


• Regular schedule: Monday thru Friday Start time of 8am/4:30pm or 8:30PM - 5PMwith Saturday Voluntary Overtime (must be out of training to qualify for overtime).


• This is a remote position, however, candidates must reside within commutable distance to San Dimas, CA. (Leidos QTC Heath Services will provide Equipment)

* Probationary terms and conditions: Employment as a HIM Technician will included successful completion of a 120-day probationary period during which you will be given objectives to achieve. This timeframe lets you assess your readiness for the position as well as allows Leidos QTC Health Services to determine your ability to successfully perform the job. You will be provided objectives, documentation, training and performance feedback during the probationary period as part of your assimilation to the role. After successfully completing the probationary period, you will be moved out of the probationary period status.

Pay and Benefits:

• The starting hourly rate range is $19.00 - $21.00 + 6% quarterly bonus potential.

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• Competitive compensation and quarterly bonus potential


• Tuition reimbursement when eligible


• Generous paid time off (minimum of 14 days/year), as well as 9 paid holidays


• Access to flexible benefits, including health and wellness programs, long and short term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts


• An inclusive and ethical work place

*The Leidos Leidos QTC Heath Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity

Leidos Leidos QTC Heath Services Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and  protected veteran status.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Medical Records

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