Payroll Coordinator (Bilingual Spanish) at PLATINUM HOME HEALTH CARE in BROOKLYN, New York

Job Description:

POSITION SUMMARY:
The Payroll Coordinator plays a pivotal role in the accurate processing of duty sheets and payroll while providing support to the Payroll Supervisor. This role requires excellent organizational and communication skills to ensure timely and precise payroll processing.
JOB DESCRIPTION:
1. Punctuality: Must consistently demonstrate punctuality and readiness to work at the assigned start time.
2. Operational Understanding: Possess a comprehensive understanding of the day-to-day operations of the Payroll Department.
3. Telephone Etiquette: Answer phones professionally and in a timely manner, directing calls to the appropriate departments.
4. Problem-Solving: Use problem-solving skills to define issues, collect data, establish facts, act, and facilitate their resolution.
5. Office Equipment Knowledge: Possess knowledge of operating office equipment, including computers, telephones, copy machines, and fax machines.
6. Computer Proficiency: Exhibit the ability to perform various computer functions and assist with communication between departments and overall office operations.
7. Privacy and Compliance: Respect patient and employee rights and privacy, ensure the security of protected information, practice ethically, and adhere to the agencys compliance program and privacy policies.
8. Professional Demeanor: Always maintain a professional attitude and appearance.
9. Efficiency: Maintain efficient methods to ensure that daily responsibilities are carried out routinely.
10. Effective Communication: Review and follow up on all messages distributed to ensure prompt resolution of issues or problems.
11. Flexible Support: Be ready to fill in for colleagues in the Payroll Department when necessary.
12. Reporting: Report all issues to the Payroll Supervisor/Team Leader and Director of Operations.
13. Additional Tasks: Complete any other tasks assigned by the Payroll Supervisor and Director of Operations.
RESPONSIBILITIES:
1. Timely processing of duty sheets, reviewing them for accuracy and necessary corrections.
2. Research, analyze, and resolve payroll-related problems or questions.
3. Process and maintain W-4 tax data and changes in personal data.
4. Handle Direct Deposit Forms and process them efficiently.
5. Review and process payroll adjustments, ensuring accurate and timely processing.
6. Communicate with the Coordination Department to address and resolve schedule discrepancies.
7. Provide training to caregivers in accessing computer and phone applications.
8. Handle phone calls efficiently, ensuring proper routing.
9. Manage the sorting, filing, and scanning of duty sheets.
10. Issue W-2 Wage and Tax Statement reprints as needed.
11. Perform a variety of clerical and data entry tasks, collaborating with the Supervisor and Director of Operations.
WORK ENVIRONMENT:Works in an office environment with regular exposure to staff and patient elements and occasional stress.
COGNITIVE REQUIREMENTS:Must work cooperatively with others and perform a wide variety of complex and complete tasks involving office equipment and machinery.