Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team Customer Service Engineer 2.
Our global team : We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .
Shift: M -F: 4 PM - 11 PM
Location: Chicago Metro Area
This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer 2, you will be responsible for :
The Customer Service Engineer is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites. Our CSE's represent the "Face of Siemens" to the customer. The Customer Service Engineer reports to the Regional Service Manager at Siemens Medical Solutions.
Will support the CT and MR modality.
Willing to work different shifts as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes.
This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers
• Our Customer Service Engineer will perform service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Required skills to have for the success of this role
Minimum Technical Degree or Equivalent Experience
Experience in testing, repairing and maintaining capital medical equipment
Strong electronics and computer background needed
Previous experience with the following desired: CT Imaging equipment
5-8 years of field service experience is desired
Strong customer service and communication skills
Must be proficient in the use of tools and service test equipment
Valid driver's license and good driving record required
Must be able to work both individually and in an established team setting
Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.
If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers
If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about .
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As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
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