Account Processor at Kforce Inc in Owensboro, Kentucky

Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking an Account Processor in Owensboro, KY.

Duties Include:

• Account Processor performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area


• Duties may include entering new account information; Changing information on existing accounts; Recording transactions; Answering customer inquiries; Receiving, classifying, consolidating, and summarizing documents and information; Completing reports and providing administrative support


• Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems, and responding to customer requests for information


• Processing income checks and packages for Assumptions and Subordinations


• Mailing out packages for Assumptions and Subordinations


• As an Account Processor, you will be assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations


• Candidate will interact with Customers, internal/external clients, phone, and email; Internal face-to-face with peers and on site management

REQUIREMENTS:

• High School diploma or equivalent required


• Data Entry


• Printing/Mailing of loan documents


• Great customer service and communication skills; Customer Service call queue


• Ability to work in a high-pressured environment


• Ability to multitask


• Great teamwork skills


• MSP or DOCV/MIR would be great


• Ability to be in office full time, ability to work 8-5 CST

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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