Posted in Other 30+ days ago.
Title: Student Experience Rep - Part Time
Employee Classification: Student Experience Rep - Part Time
Campus: University of North Texas
Division: UNT-Provost
SubDivision-Department: UNT-Provost-Gen
Department: UNT-Provost-Gen-110000
Job Location: Denton
Salary: $15.00 per hour
FTE: 0.48
Retirement Eligibility: Not Retirement Eligible
About Us - Values Overview:
Department Summary
The Student Experience Representative will report to the leadership of the new Integrated Student Support Center - UNT One Stop. Central to this department is promoting a progressive and simplified student experience and a culture that supports customer service, student satisfaction, retention, and student success.
Position Overview
This position will provide first level contact for a variety of enrollment related student services to students, parents, and campus department personnel through the UNT One Stop Call Center.
Position is responsible for answering questions, providing general information, researching solutions, and solving issues related to financial aid, enrollment, admissions, academic records, billing, and payments. Requires analysis and compilation of data from a variety of sources.
Minimum Qualifications
Bachelors degree or experience working at UNT in a student services role.
Knowledge, Skills and Abilities
Preferred Qualifications
Required License/Registration/Certifications
None
Job Duties:
None
Work Schedule:
Monday - Friday. Shifts may begin between 7:30am and 8:30am. Shifts may end between 4:30pm and 5:30pm.
Driving University Vehicle:
No
Security Sensitive:
This is a Security Sensitive Position.
Special Instructions:
Benefits:
For information regarding our Benefits, click here.
EEO Statement:
The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
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