Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.
Remote Eligible: No
Summary Statement
Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.
We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.
We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!
Credence Management Solutions is seeking a Senior Strategic Information Advisor. See below for more information on this exciting opportunity and apply to join Credence today!
Position Summary
The Senior Strategic Information Advisor will primarily support the USAID Global Health Bureau’s Office of Policy, Programs, and Planning (P3) as a Credence Institutional Support Contractor (ISC).
The Bureau for Global Health is the USAID/Washington operating unit charged with providing technical support to improve the health of people in the developing world by expanding health services, including: family planning/reproductive health and maternal/child health; strengthening health systems; and addressing HIV/AIDS, malaria, tuberculosis, avian influenza and other public health threats. GH's primary role in the health program areas is to provide support to USAID Missions by strengthening operations, promoting research and technical innovation, and providing leadership and training.
Within P3, the Strategy, Analysis, Evaluation, and Outreach, (SAEO) Division supports the Bureau’s programming by providing technical support to offices in project design and procurement strategy; environmental compliance reviews; monitoring, evaluation and learning; and data analytics and visualizations. The Division also supports the Bureau in IT/IS advisory services, interagency coordination on G7/G20 strategy, and other external matters.
The Senior Strategic Information Advisor (Senior Advisor) provides high-level technical leadership and direction in the design and implementation of reporting, monitoring, evaluation, learning, and data use activities. The Senior Advisor serves as a technical and subject matter expert in use of technically rigorous approaches to monitor health programs. The Senior Advisor creates innovative and efficient approaches to track progress in achieving program results as well as other quantitative and qualitative data, translates policy around monitoring and evaluation into practice, and that information feeds back into program implementation and builds knowledge across the Agency and development partners. The Senior Strategic Advisor collaborates with headquarters team members, other US government agencies, international agencies, and field teams to develop, monitor, and use metrics related to program monitoring, activity design, and policy at both local and global levels.
Salary Range
Full salary range for this position is $133,380 to $200,720 per year, with the starting salary determined based on candidate’s knowledge, skills, experience, as well as budget availability
Responsibilities include, but are not limited to the duties listed below
Provide technical advice and coordination for program design, with a specific focus on measurement, monitoring, and evaluation, and providing M&E advice to program planning efforts.
Serve as lead advisor on data reporting, including designing, coordinating, managing, and reviewing data collection efforts
Assesses project and program performance, organizes and implements data-driven portfolio reviews, leads to improved data collection, monitoring and evaluation, analysis, and data use efforts.
Provide technical leadership regarding strategic information activities such as developing and refining reporting metrics and improving in-country data quality, collection, and use to inform programs for quality improvement.
Lead the evaluation and learning agenda development and implementation for the Office/Division, the review, synthesis and dissemination of key program data, research and evaluation results, and expand the evidence base.
Track progress against targets, analyze data sets, and make recommendations for enhanced program planning, coordination, and management.
Analyze and synthesize country-specific data and research/evaluation findings to recommend appropriate program strategies and interventions.
Provide technical leadership and coordination for development of evaluation/research protocols, partner work plans, and evaluation plans, reviews of work plans and work products, and overall guidance on program implementation.
Prepare, present, and disseminate materials, speeches, graphics, etc. on program monitoring and evaluation to serve reference, informational, and advocacy purposes.
Stay abreast of developments in the field of health and M&E, indicator definitions and measurement, and share new knowledge on state-of-the art technical, policy, and programmatic developments in M&E and learning.
Develop processes to identify, elevate and scale promising processes, practices, systems, and capacity strengthening approaches that support monitoring, evaluation, and learning.
Guide knowledge exchanges, peer assists and other convening and knowledge sharing efforts.
Provide strategic guidance to link and use data across P3 functions.
Travel internationally and/or domestically, as necessary.
Other duties as assigned.
Education, Requirements and Qualifications
Master’s degree and 10 years of relevant experience, Bachelor’s degree and 12 years of relevant experience, Associate’s degree and 14 years of relevant experience, or High School Diploma and 16 years of relevant experience.
US Citizenship or US Permanent Residency with the ability to obtain and maintain a Facility Access clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.
Advanced knowledge and experience with monitoring and performance, impact, process evaluations, and qualitative research methodologies, including data quality assurance, statistical analysis, causal inference, and best practices in data dissemination and data use.
Strong expertise in the inference of public health data for design, planning, monitoring, and/or evaluation of public health programs in low and middle-income countries.
Experience designing and implementing knowledge management policies and processes.
High degree of judgment, maturity, ingenuity, and originality to interpret strategy, to analyze, develop, and present work, and to monitor and evaluate the implementation of programs.
Demonstrated technical leadership, policy experience, and problem-solving skills working on complex projects in a highly sensitive environment.
Strong managerial skills with the ability to plan, organize, coordinate, and implement work inputs from several sources, and manage the simultaneous delivery of multiple outputs.
Strong verbal and written communication skills with proven ability to effectively communicate technical content to diverse audiences in writing and orally.
Strong interpersonal skills with the ability to build relationships and communicate effectively with people of varied professional, cultural, and educational backgrounds.
Ability to travel internationally and/or domestically approximately 20-30%, as needed.
Competencies/Performance Criterion
Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work
Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image.
Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization.
Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.