Process Administrator: I (Junior) at The Judge Group Inc. in Akron, Ohio
Posted in Other 30+ days ago.
Job Description:
Location: Akron, OH
Salary: Not Specified by Client
Description:
Job Description:
- Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements.
- Establishes and maintains files relating to collection activities.
- Uses basic skip tracing to locate delinquent customers.
- Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure.
- Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager.
•Call Center experience
•Ability to work independently
•Must have a desire to educate and assist troubled customers
•Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
•Strong negotiation skills
•Ability to understand complex processes
•Must be able to easily adapt to change and embrace continuous improvement
•Must be goal-oriented and self-motivated
•Must be comfortable using a computer and keyboard
Contact: bmatey@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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