Cavalier Logistics is seeking a full-time Domestic Operations Agent to join our team. We are looking for a highly motivated self-starter who can offer a high standard of accuracy and customer service to fulfill the client shipping needs. The ideal candidate will assist our customers in every aspect of their shipment from pickup to delivery.
Responsibilities include, but are not limited to :
Represent the company in a professional and ethical manner
Impeccable customer service
Accommodate clients' freight routing needs
Perform cost analysis of services provided by different vendors
Schedule pick-up and delivery of cargo
Preparing and/or proofreading all associated documents
Providing proof of delivery to customers
Share on-call duties with other department members
Work closely with other departments (export/import) to deliver high level of service to customers
Perform other duties that may be assigned
Requirements:
Strong customer service skills a must
Willing and able to learn new tasks with training provided
Good verbal and written communication skills
Bi-lingual a plus
Strong PC skills including Microsoft Office Suite
Ability to work with demanding deadlines
Ability to work independently as well as part of a team
Must be detail oriented, thorough, accurate, and solve problems efficiently
Must be able to pass a background check
Education:
Minimum High School Diploma or GED
Industry Experience:
Industry experience a plus, Must have one-two years experience in both ground and airfreight.
Benefits & Compensation:
Competitive Compensation - Depends on Experience
Health Insurance
Dental & Vision Insurance
Life Insurance
401(k)
Employee Assistance Program
If you enjoy a fast paced environment, are a self-starter, have great organizational skills and are a team player - apply for this great position today. No phone calls please.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.