Key Account Manager at BIOTRONIK, Inc. in Lake Oswego, Oregon

Job Description:

Working for Micro Systems Engineering, Inc. (MSEI) means joining an elite team to work on some of the most exciting challenges in medical technology today. We are a pioneer in developing innovative implantable medical device technologies and devices that save and enhance the quality of life for millions of individuals living with cardiovascular and chronic neurologic pain disorders. With more than 40 years of experience in design and manufacturing of active implantable medical devices, our continuing success is based on our company's core values - innovation, quality, reliability, integrity, teamwork, and undisputed expertise - thus enabling us to inspire confidence and trust in physicians and patients worldwide. We are continually looking for talented engineers, scientists, and professionals to share in our mission.

Please join us as:

We are looking to grow our team with the addition of a Key Account Manager. The ideal candidate will pr ovide direct sales support for the continued development of new business opportunities in North America. The Key Account Manager sells the complex Micro Systems Engineering design, development and manufacturing product and services portfolio within an assigned geographical area to established and new customer accounts by identifying, qualifying, and acquiring single and multi-product opportunities. The individual in charge must be equally able to effectively present technical and commercial information as a technical advisor and company advocate to the customer base, as well as moderate the communication to and within the MST group of companies.

Your Responsibilities:

• Achieve assigned annual sales goals by product line by identifying, qualifying and acquiring opportunities with existing and new customers
• Serve as the contact point for assigned customers and as customer advocate within the MST organization.
• Develop a complete understanding of customer organization's structures, strategic sourcing, market strategies, SOP's and associated roles and responsibilities.
• Initiate, establish, develop and maintain resilient relationships at and between all levels of customer and MST organizations
• Propose MST group product solutions, or arrange appropriate MST technical resource, based upon guidance by field/site Product Management / Application Engineering and Sales Management
• Participate in formal quotation process according to site specific procedures
• Implement sales and marketing strategies as directed by MST management
• Develop and demonstrate a solid knowledge of all of Micro Systems Technologies products and services, across all sites.
• Support the MST group's long term growth by contributing potential new markets and applications to the strategic marketing process
• Support resolution of customer complaints in cooperation with production, engineering, sales management and administrative staff
• Prepare bottom-up monthly updates to territorial sales forecasts by product line, with 12 month visibility
• Maintain the CRM database(s) real time with respect to:
  
  
  • Customer records
  • Contacts
  • Activities and their protocols / minutes
  • Opportunities
• Support customer projects (engineering, production, quality) as assigned by MST and site management
• Participate in assigned trade shows and industry conferences

Your Profile

• Bachelor of Science degree, engineering, or applied sciences highly preferred.
• 3 or more years of direct, hands-on technical sales experience in the field of medical or comparable high reliability electronic assembly, printed circuit boards, IC-packaging services and/or components.
• Intimate working knowledge concerning electronic assembly, printed circuit boards, and (IC-) packaging techniques as well as high-reliability interconnect technologies.
• Excellent written and verbal communication skills.
• Excellent social skills and proven intercultural experience US/EU.
• German language skills (desired, not required).
• In-depth knowledge of target market customers within the United States.

Physical Requirements:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer for extended periods of time, and communicate with co-workers.
• Must be able to work a minimum of 40 hours / week.

Travel Requirements:

• Must be able to travel to throughout the US and abroad (1-2 times/year to Germany), less than 40% of the time.

Location:

Job ID:

Micro Systems Engineering, Inc. is an equal opportunity employer. In accordance with applicable law, the company prohibits discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, sexual orientation, genetic information, uniformed service or any other consideration protected by federal state and local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee.

Micro Systems Engineering, Inc. believes that diversity leads to strength.