Administrative Assistant - Parking Services at The University of Tennessee, Knoxville in Knoxville, Tennessee

Job Description:

Description

Duties/Responsibilities:

Coordinate appeal board members for daily meetings and prepare appeals for faculty, staff, and students, which includes data entry on on-line processing, providing and maintaining statistical information regarding appeals and first offense violations, notifying appellants of decisions, investigating violation histories, and processing all related paperwork.  Assist with interviewing applicants for the student appeals board and assist with the set-up and operation of the satellite site for student registration each semester.  Step in, when necessary for the supervisor and the bookkeeper.  Maintain access to the safe and to any information that a supervisor would require in order to forward questions or concern to the appropriate persons/supervisors, directors.  Responsibilities include supervision of term employees and student employees and authorization to cancel citations for first offense.

Qualifications

Minimum/Required Qualifications (include education, experience, skills & abilities, licenses & certifications):

High school diploma; general office skills; basic computer skills (proficient in Microsoft Office;) must possess excellent written and oral communication skills; must have customer service experience; must have experience working in an operations environment; must have a proven record of excellent customer service skills.  This position requires excellent organizational skills and necessitates attention to detail.

Preferred/desired Qualifications:

Experience with T-2 Flex.  A calm demeanor is desired since there is a great deal of interaction with a diverse campus community, usually under stressful conditions for the customer.

Job: Other Admin Asst/Secr/Clerical

Primary Location: US-Tennessee-knoxville

Organization: Parking Services

Schedule: Full-time

Job Posting: Jul 24, 2024, 7:52:50 AM Apply Now