Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.
At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always.
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Account Administrator Summary
To provide the operations team with necessary support to maximize efficiency and accuracy of customer accounts. Ensure that customer data is accurate by continuously monitoring the flow of internal and external information including billing and item set up.
How You'll make an Impact
Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
Handles billing and all other related tasks for all Envita Solutions customer accounts
Assists other Account Administrators and Senior Account Administrators with overflow workload
Reporting for all Envita Solutions accounts
Set-up and modify customer billing items
Data input/output in new and existing item set-up
Manage suppliers who do not submit invoices/rebates in a timely manner
Review monthly customer invoices for accuracy
Generate, audit system reports for both customer and internal use
Be proficient in customer invoice and margin review to minimize Operations review time
Generate and audit internal reports for operational review
Quality control and quality assurance
Provide administrative support to Operations team and upper management on various work-related subjects
Generate savings reports for all customers
Audit and correct data for all customers for accuracy
Provide other reports as needed for all customers
Support new customer implementation, contact customers and suppliers as needed.
Envita believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the company to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
What You'll Need to Succeed
High school diploma or equivalent required. 4-year degree preferred.
2+ years experience in an office setting required with customer service, accounts payable, or billing preferred.
Strong written and verbal communication skills with both internal and external customers.
Superior time management skills and ability to prioritize tasks.
Ability to multi-task and manage multiple projects.
Strong Microsoft Office and Excel Skills.
Ability to solve problems and provide solutions with limited direction.
Strong attention to detail.
Ability to be client focused and takes ownership towards resolving customer issues with high satisfaction.