Regional Director at Franklin Energy in Charlotte, North Carolina

Job Description:

Position at Franklin Energy


COMPANY Summary


As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.


We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.


Position Summary


This position is primarily responsible for overseeing operations for assigned clients and programs, as well as expanding our company's implementation services with existing clients within the designated region. This position is responsible for building a team and leading program managers and staff in delivering world class utility clean energy programs, building and managing relations with key clients, and guiding the effort to deliver exceptional results to our clients. In addition, the Regional Director will be responsible for the financial results of all contracts for respective programs, working with program managers, and for properly staffing in a rapidly growing organization.


Essential Duties and Responsibilities


This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Overall responsibility for operational and financial performance of assigned programs


• Grow existing client relationships; lead program renewals and expansions with existing clients


• Lead sales discussions on new opportunities with existing clients with support and coaching from Regional Vice President and support as needed from Business Development team.


• Responsible for proposal content development on rebids and expansions


• Provide leadership and support to Program Managers and advise and mentor less-experienced team members


• Establish and maintain relationships with key utility clients, various program partners, and local stakeholders at multiple levels


• Responsible for management and ongoing maintenance of client account plans


• Ensure due diligence on Scope of Work deliverables and contract compliance


• Track production and review overall performance against contract goals and report progress, challenges, and successes to the Regional Vice President


• Monitor operations to recognize trends, opportunities to enhance procedures, identify potential problems, or other factors that might impact production or performance with an eye toward optimizing program results


• Provide operational feedback to commercial and Business Development teams on changes in the field and market that will inform enterprise value chain processes and approaches


• Meet or exceed production, revenue, and margin expectations by successfully executing programs that build client relationships and result in additional business for the company


• Implement and facilitate revisions to program delivery


• Financial oversight of budget development and forecasting


• Develop and engage staff, including training opportunities and skip-level meetings.


• Accountable for regional compliance with company policies and procedures including OSHA trainings, safety ride-alongs, timesheet compliance, etc. completion for staff.


• Review and provide feedback on production and marketing plans for programs


• Support business development efforts by preparing and presenting proposals, and supporting content deliverables for renewals and expansions


• Oversee workforce planning and utilization, and actively engage in talent management and recruitment processes


• Develop and maintain working relationships with peers, program partners, and colleagues on other project teams


• Lead start-up and tune-up process where applicable; oversee tune-up activities

Position Requirements


Education and Experience

• Bachelor's degree


• Advanced degree - preferred


• 10+ years of energy efficiency industry experience (or equivalent)


• Experience in managing and expanding multi-level utility and partner relationships


• Demonstrated experience in managing multi-million dollar contracts, key client relationships, business development activities, and staff management


• Previous P&L responsibilities


• Experience leading a team, motivating employees and generating results preferably in an environment of multiple locations in several states

Required Skills, Knowledge and Abilities

• Strong customer service and communication skills


• Able to handle a wide variety of work in a fast-paced environment


• Able to pull people together into highly effective teams


• Action oriented and decisive; develops solutions that effectively address problems


• Ability to set and achieve ambitious goals for themselves and to lead a culture of accountability within the region to do the same


• Effective use of strategies to facilitate organizational change initiatives and overcome resistance to change


• Must be a detail-oriented, organized, self-starter, with the ability to prioritize workload


• Proficient in Microsoft Office, specifically Word, Excel and Outlook


• Ability to communicate effectively, both verbally and in writing with customers, clients and employees


• Ability to develop a shared vision and explore new visions; innovate


• Ability to analyze and interpret data and solve practical problems


• Values other people's perspectives and input; seek out opportunities to learn


• Financial acumen especially around managing P&L statement


• Critical and strategic thinking skills


• Committed to diversity and inclusion


• Reliable transportation

Licenses & Certifications

• Valid driver's license

Travel Requirements

• Willingness to travel up to 50%

Pay Range: 131,000-$181,000+


Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls


• Ability to lift up to 10 pounds


• Noise Level is typically moderate


• Employee could be exposed to fumes and/or airborne particles and risk of potential shock

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.


The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.


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