Campus Assistant Director, Student Affairs at West Coast University in Ontario, California

Job Description:

Come care with us at West Coast University! As a Assistant Director, Student Affairs, for a certified Great Place to Work, you are responsible for assisting with the campus's short and long-range planning/development and overall activities and goals for student services. Assists with the development and implementation of student affairs/activities and programs, enforcement of policies and procedures surrounding resource stewardship; and processes to ensure successful student entry/re-entry to and exit from the University. Assists with oversight and direct administrative support for student relations activities such as: orientation, retention, recognition, advising, satisfaction strategies, and pinning/ commencement ceremonies. Aids students and other departments to ensure quality in all student affairs functions. Interfaces with the Admissions, Finance and Academic faculty and associates and other applicable campus leadership to accomplish University outcomes and goals. Conducts ongoing student satisfaction reviews, makes recommendations to upper management on areas for improvement, and maintains current knowledge in the field of student affairs.

You will make an impact by:

• Assists DSA with leadership and oversight of the day-to-day campus operations/activities related to a comprehensive student services/affairs program and other related activities that support student life, success and outcomes, such as but not limited to: student attrition, retention, and re-entry in collaboration with all program faculty and associates.


• Additional activities include orientation, graduation, disability services, special events/ programs/ awards/ appreciation days, workshops, along with interventions such as: student advocacy, mediation, conflict resolution, problem resolution, student associations and student support services and resources.


• Assist DSA with leadership and oversight in the implementation of policies, procedures and operational activities related to all facets of student affairs.


• Develops, maintains, and enhances partnerships between and among student affairs associates, faculty, students and University administration.


• Assist the DSA with the hiring, training, leadership, and oversight, for new and existing student services/student affairs associates, on all aspects of student affairs/services (such as but not limited to: technical direction, guidance, employment recommendations, compliance, student services, academic integrity, and University process and procedures, and customer service skills in general.


• Serves as a support resource regarding student affairs-related issues for student affairs advisors/student success coordinators, proctors, and associates – especially in the absence of their supervisor.


• Collaborates with the DSA and participates in maintaining a student–centric philosophy and focuses student affairs initiatives on successful student outcomes including retention, and graduation.

Your Experience Includes:

• Three to five years’ experience in an academic setting, preferably with some management-level responsibilities involving administrative, supervisory, or director-level duties concerned with student service administration/relations, or related management experience.


• Evidence of managerial skills, including budgets, strategic planning, including assessment and evaluation skills.


• Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ACICS, WASC, BPPE and other accreditation standards is preferred.

Education:

• Bachelor’s degree in education, administration, business management, student personnel, or related field required.

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