News Assistant - Content at Gannett in Cincinnati, Ohio

Job Description:

Editorial Assistant/Reader Representative

The Cincinnati Enquirer is looking for an editorial assistant/reader representative to join our news team.

This position provides support for the newsroom but will also work with Circulation and our Consumer Marketing/Customer Service team to assist readers. Duties also include assembling and publishing content such as calendars, listings, columns and briefs, delivering content for digital and print platforms while meeting deadlines. Applicant should possess excellent organizational and planning skills and work well under deadline pressure. Customer service will be a priority.

RESPONSIBILITIES:

-- You would be responsible for gathering, fact-checking, proofreading and verifying the identities and otherwise preparing submitted letters to the editor and guest columns from readers for publication. Other duties include assisting in any public engagement efforts such as community forums, debates or other special events conducted by the editorial page editor. These duties might include set up, helping to schedule venue and attendees, ticket taking and check-in.

-- Check reader emails to ensure errors are addressed in a timely manner. File escalation team tickets for subscriber issues and notify Circulation mangers for delivery complaints. Issues with Circulation or accuracy should be checked and handled at the start of the day, and several times throughout.

--Handle reprint photo requests.

--Process and edit business and feature columns from freelancers and other contributors.

--Compile daily lottery numbers for Ohio, Kentucky and Indiana.

-- Compile weekly property transfers for Hamilton County, Ohio, and Boone, Kenton and Campbell counties in Kentucky.

--Order supplies and business cards for the newsroom. Keep staff cell phone list updated.

--Assist with Enquirer sponsored events. Some may require evening hours.

--Maintain and update weekly Cincinnati events (things to do) lists. Create 'Top 10 event picks' list and 'concert tickets on sale this week' list. Create other specialized lists as needed.

SKILLS/EXPERIENCE:

--Verbal and Written Communication: Strong communication skills are crucial. This includes both verbal communication (phone calls, video chats, in-person conversations) and written communication (professional emails, memos, and document creation.

-- Computer Skills: You'll need to perform data entry, create spreadsheets, schedule meetings and possibly make presentations. A knowledge of Microsoft Office products, especially Excel, is essential.

--Attention to Detail/Organization: Must be detail-oriented, reviewing documents for errors or typos. Organizational skills are also key.

--Critical Thinking: Problem-solving and decision-making abilities are valuable. This role will often involve finding efficient solutions to everyday challenges.

--Time Management: Efficiently managing your time ensures productivity. Prioritizing tasks, meeting deadlines and staying organized contribute to effective time management.
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