Quality Control Specialist II or Senior at Southwest Power Pool in Little Rock, Arkansas

Job Description:

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive pay with bonus opportunities


• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance


• Relocation assistance


• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.


• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

"Join our dynamic Quality Controls Team!"

As a Quality Control Specialist, you'll be integral to maintaining robust security measures and ensuring compliance with critical infrastructure protection standards. In this role, you'll contribute to safeguarding our assets and supporting our mission to deliver reliable and efficient energy services.

In a collaborative environment, you'll lead initiatives to enhance our security posture and have a direct impact on our compliance efforts. Your responsibilities will include:

• Conducting Internal Reviews: Regularly reviewing evidence to ensure adherence to internal controls and external standards.


• Collaborating with Teams: Working closely with the Cyber Security team, Compliance department, and other stakeholders to identify and mitigate risks.


• Document Management: Maintaining and updating documentation related to security and compliance.


• Participating in Discussions: Engaging in technical discussions affecting security and compliance, providing expert guidance.


• Training and Education: Offering training and support to employees on compliance standards and procedures.


• Audit Preparation: Acting as a primary contact during audits, discussing potential findings, and recommending improvements.

Be part of a team that values innovation, accountability, and continuous improvement. Please click "Apply" to take the next step and join us in enhancing our security framework and ensuring compliance with essential standards.

To be successful as the Quality Control Specialist II or Senior , we're looking for:

• Bachelor degree in computer science, business administration, or related field or equivalent technical experience may be accepted in lieu of a degree


• Senior: Five (5) years of combined experience related to any one or more of the following:  Cyber security controls, IT process improvement, or IT test planning and execution


• Level II: Two (2) years of combined experience related to IT, Security Control Methodologies, Business Process Improvement, and/or IT Technical Writing


• Communication skills and ability to deal on a regular basis with stakeholders as well as with regulators


• The exercise of independent judgment without fear of reprisal


• Documentation skills with attention to detail


• A wide range of skills including: strong oral and written communications; testing; project management; and strong inter-personal skills


• Flexibility and the ability to function with constantly changing and multiple priorities


• Excellent organizational skills


• General understanding of industry compliance requirements


• Understanding of, compliance with, and enforcement of SPP Policies and Procedure

Preferred: 

• Experience with IT domains such as networking, firewalls, asset management, access management, etc.


• Experience with security controls and/or NERC CIP requirements


• Experience with NIST Cybersecurity Framework (CSF)


• Experience with data analysis tools (e.g. SQL, Excel, Tableau, Python)


• Experience with non-functional testing as it relates to IT systems


• Experience with IT technical writing


• Experience with Governance, Risk and Compliance (GRC) tools/platforms

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. 

• While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.


• The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.


• The employee must occasionally lift and move up to 10 pounds.


• Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.


• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.


• Understanding of, compliance with and enforcement of SPP Policies and Procedures

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.

Work Location: 

This is a onsite hybrid (2-3 days in office) position located in Little Rock, Arkansas, with the possibility of remote work being approved for senior-level applicants initially living outside of a 50-mile radius.

Travel Requirement:

This position requires minimal travel (approximately 10%).

Should you elect to apply for this position SPP will review your qualifications and if after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days, but could extend beyond that. Once the position has been filled, all applicants will be notified via email.

Southwest Power Pool is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category.

The Americans with Disabilities Act (ADA) defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer. SPP adheres to the ADA and reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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