Facilities Services Supervisor at Illumina, Inc. in San Diego, California

Job Description:

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Under guidance of the Facilities Manager provides supervision and guidance to San Diego Facilities MAC (Moves, Adds and Changes), San Diego Mail Services and Regional Facilities Help Desk team. You will partner and interact with other internal functional teams to enhance the employee experience and ensure site and employee performance comply with global standards.

**This position is an Onsite Role in San Diego**

Responsibilities

• Supervise the performance of the team ensuring the business and customer needs are met


• Evaluate daily priorities for team and ServiceNow internal requests


• Support oversight of furniture and move vendors, plan and schedule related activities in collaboration with customer, MAC team and other functional partners.


• Manage onsite and offsite furniture inventory, budget and forecast for repairs and end of life replacement and address warranty issues as needed.


• Deliver actionable plans after assessing the feasibility, cost effectiveness and other dimensions of business space requirements such as seating, meeting rooms, functional and other areas


• Oversee IMAYL database to ensure updates and troubleshooting issues with vendor are being addressed


• Provide physical support to team with moves, package deliveries, pick-ups and other mail service duties as needed


• Identify potential blockers in daily workflows, systems and other scenarios; recommend, lead, and support process improvement initiatives in facilities and in collaboration with other groups


• Ensure Work Instructions (WI), SOP's, and department Playbooks are updated regularly


• Provide metrics and execute analysis used for decision making by upper management


• Provide off hours support for sending out site wide email notifications as needed


• Interact with vendors and peers in all Business Functional Units to optimize systems and procedures


• Oversee budget and expense management for direct team. Includes procurement, approval of invoices and tracking budget performance.


• Monitor and cultivate vendor/supplier relationships to ensure that they are efficiently and effectively


• providing needed goods and services within budget.


• Ensure managed spaces are cleaned, organized, and safe


• Stay updated on global/regional policies, regulations and business/market environments; communicate and collaborate closely with partner teams and stakeholders advising as applicable


• Acquire and maintain a clear understanding of the technologies utilized in Illumina's processes


• In collaboration with Human Resources, oversee and direct all performance management, training, development, and job descriptions for department personnel

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities

Requirements:

• Bachelor's degree in Business Administration, Facilities Management or related business fields or relevant experience


• Must have 5 years relevant experience, strategic to Facilities Services preferably with a background in MAC


• Excellent communication, interpersonal and conflict resolution skills


• In-depth knowledge of Archibus Web Central (Integrated Workplace Management System), Service NOW and IMAYL or related systems is a plus


• Working knowledge of Steelcase and Herman Miller furniture systems is a plus


• Demonstrated ability to convene and lead meetings to disseminate information and gather and verify data.


• Strong organizational skills. Skill at organizing team's work and priorities.


• Ability to multitask under pressure, in a fast-paced environment with changing priorities and deadlines


• Proficient in use of Microsoft Office (Word, Excel, Outlook, Teams, Powerpoint, Access)


• Must have the ability to prepare and deliver effective presentations


• Ability to analyze and resolve problems independently


• Able to stand / walk for long periods of time and lift / move items up to 50lbs


• Valid Driver's license with clean record

The estimated base salary range for the Facilities Services Supervisor role based in the United States of America is: $73,400 - $110,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. This role is not eligible for visa sponsorship.