Customer Service Operations Intern (Spring 2025) at Schneider Electric USA, Inc in Fairfield, Ohio

Job Description:

Schneider Electric's Global Supply Chain team has an outstanding opportunity for a motivated individual to assume the role of Customer Service Operations and Technical Writing Intern (Spring 2025) in our Fairfield, OH location, for the Spring Semester. This will be a part-time position ranging from January through May of 2025. No visa sponsorship or relocation will be provided for this role.

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

Key Responsibilities:

• Create, edit, maintain, and design technical documentation that supports the business objectives with a primary focus on Manufacturing Engineer guides and processes


• Administrative tasks that can help with back office activities; updating information in operating systems, retrieving data from systems, and creating excel reports or pivot tables


• Product/component simplification and standardization which included analysis of existing components, research on alternatives and design of new component layouts


• Investigate, evaluate, document, and optimize existing manufacturing processes

• Are actively pursuing a degree in Business Administration , Communications, Journalism, or a related field .


• An ability to understand complex, technical information and communicate it to people with diverse professional backgrounds using plain language, proper sentence structure and proper style and usage, in various presentation formats.


• An excellent grasp of grammar and the ability to express ideas clearly in writing so that they are comprehensible to a non-technical audience.


• Intermediate knowledge of technology to meet project requirements.


• Must be flexible to changing needs and assignments with a strong ability to multi-task and prioritize activities to deliver on commitments.


• Proficient knowledge of and an ability to apply skills towards document production, including template design, formatting, publishing, and graphic design requirements.


• Have a solid work ethic - honors responsibility and commitment.


• Possess excellent communication and team collaboration skills (English language)

What's in it for me?

• Valuable hands on knowledge and work experience
• Valuable mentor relationships and the opportunity to grow your connections within a global,
inclusive and dynamic organization
• Create a path to your career goals

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

€34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.Schneider Electric's Global Supply Chain team has an outstanding opportunity for a motivated individual to assume the role of Customer Service Operations and Technical Writing Intern (Spring 2025) in our Fairfield, OH location, for the Spring Semester. This will be a part-time position ranging from January through May of 2025. No visa sponsorship or relocation will be provided for this role.

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

Key Responsibilities:

• Create, edit, maintain, and design technical documentation that supports the business objectives with a primary focus on Manufacturing Engineer guides and processes


• Administrative tasks that can help with back office activities; updating information in operating systems, retrieving data from systems, and creating excel reports or pivot tables


• Product/component simplification and standardization which included analysis of existing components, research on alternatives and design of new component layouts


• Investigate, evaluate, document, and optimize existing manufacturing processes