Electronic Servicing Clerk at WEBSTER FIRST FEDERAL CREDIT UNION in Worcester, Massachusetts

Job Description:

Essential Duties and Responsibilities include the following:

• Balancing daily ACH Origination


• Daily balancing of the Debit/ATM network


• Researching and processing of return ACH origination items


• Ordering Debit/ATM Cards


• Process Stop Payments

Backup Duties and Responsibilities

•  Reconcile in clearing items with Federal Reserve Bank


• Return unprocessed items to the Federal Reserve Bank


• Perform check adjustments (sending and receiving)


• Processing of remote deposit and approving new applications


• Processing all Debit Card disputes


• Processes all insufficient fund items


• Research all customer request for check copies   


• Process and setup share transfer requests

Other Secondary responsibilities

• Must work some Saturdays on a rotation


• Must be cross-trained in all areas of the department


• ACH processing


• Cash Items


• Card Disputes


• Overdraft privilege


• Cash Advances


• Other related tasks as needed.

Qualifications/Requirements

• Must be able to use Microsoft Excel and Word


• Ability to read, analyze, and interpret written and oral instruction. 


• Ability to present information and respond to questions from members of management and credit union members.


• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Ability to define problems, collect data, establish facts, and draw valid conclusions.