Residential and Recovery Supports Program Manager at Highland Rivers Health in Rome, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities.Highland Rivers is seeking a Residential and Recovery Supports Program Manager. The Residential and Recovery Supports Program Manager oversees the supervision, operations, fiscal and utilization management and overall administration/management of the adult mental health residential programs: Permanent Supportive Housing, Georgia Housing Voucher Program, and Crisis Respite Apartments. The Residential and Recovery Supports Program manager is responsible for the growth and development of the programs, ensuring that the program operates according to contracts with the Department of Community Affairs, HUD, and DBHDD. The Residential and Recovery Supports Program Manager identifies ways to maximize program funding including overserve and creates relationships with external partners to develop additional housing opportunities. DUTIES ANDRESPONSIBILITIES:

• Oversees the supervision, operations, fiscal and utilization management and overall administration/management of the adult mental health residential programs


• Supervises Team Leads and provides needed support to meet programmatic and position requirements as well as hold staff accountable to Highland Rivers policies and procedures.


• Works closely and in regular coordination/communication with the Director of Community, Rehabilitation & Wellness, as well as other Senior and Executive Leadership and all other clinic staff as needed including the participation in routine Treatment Team Meetings.


• Ensures that program staff are coordinating care and routine communication with other service providers both internally and externally.


• Facilitates the hiring and training of all new employees and coordinating information technology support.


• Oversees the ongoing implementation of staff schedules to facilitate the operations of the program and to ensure superior services are delivered to individuals served. Ensures that the team understands the IPS model and how to implement it in direct care.


• Manages staff to adhere to and complete thorough and timely documentation and other necessary chart maintenance.


• Oversees daily ongoing training and professional development of the team.


• Responsible for oversight of client satisfaction and clinical outcomes including maintaining all confidentiality issues related to HIPAA.


• Prepares weekly and monthly reports including reimbursement invoices to DCA, DBHDD, etc


• Provide direct individual care services as necessary.