Bilingual Collections Representative at PREMIER Bankcard LLC in Sioux Falls, South Dakota

Job Description:

Location: Sioux Falls, SD 

Shift: Various shift options available

Job Status: Full-Time and Part-Time

Pay: $17.00-$18.90/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Bilingual skills are compensated in the form of a 10% differential (English/Spanish). 

Work Site

This opportunity is an on-site at PREMIER Bankcard's Sioux Falls location.

Shift Options

PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm

• Option 1: Monday – Friday 12:30 PM to 9:00 PM and Every 4th Saturday 8:00 AM to 4:30 PM.


• Option 2: Wednesday - Friday 5:00 PM to 9:00 PM and Every Saturday 12:30 PM to 4:30 PM.


• Option 3: Monday - Friday 3:00 PM to 9:00 PM and Every Other Saturday 10:30 AM to 4:30 PM.


• Flexible scheduling opportunity for top performers


• No Sundays!

About the Role

• Ensure requests related to payment delinquency are fulfilled quickly and accurately.


• Use various methods of communication to cardholders to make payment arrangements.


• Ensure timely payments from customers.


• Specialize in customer call management and payment arrangement negotiation.


• Deliver the best possible experience with every contact.

Training

• Extensive paid training program, up to 3 weeks in length onsite.


• Ongoing training opportunities for continuous improvement!

Pay

Base wage starting at $17-$18.90/hr. with opportunities to increase take home pay.

• Top performers can earn monthly incentives as high as $1,500 a month.


• Contest money available through daily, weekly, and monthly Level Up competitions. 


• Career path from Associate I to Associate IV – each step earning an increase in pay!


• Earn up to an additional $3.78/hr. when working non-traditional hours.


• Bilingual skills will be compensated in the form of a 10% differential.


• Flex Scheduling opportunity for top performers.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week


• Traditional and High Deductible health plan options available


• FREE dental and vision coverage


• Generous Paid Time Off plans


• 401(k) – dollar-for-dollar match up to 5% of total compensation


• Special discounts and offers for events at the Denny Sanford PREMIER Center


• PREMIER Wellness Program


• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year


• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back


• Employees are rewarded, valued, and celebrated for hard work


• Various Career advancement opportunities and growth


• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

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