Posted in General Business 21 days ago.
Type: Full-Time
SUMMARY
Customer Service Representative - Remote
PROCLAIM- FACETS
Are you a caring, curious, dedicated, and compassionate person that wants to make an impact on the lives of others? If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team.
Use your problem-solving and listening skills to answer questions from Cigna Healthcare customers. As a trusted customer service representative, you'll help answer questions about benefits, eligibility, prior authorizations, and claims. You'll also suggest other programs that could help the customers overall wellbeing.
We'll prepare you for success with 11-12 weeks of required training during your first 90 days. This training will give you everything you need to provide excellent service to our customers. An added benefit is that this position is work at home. So, you get to enjoy helping people from the comfort of your own home.
How you'll make a difference:
Requirements:
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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