Join the exciting team at Margaritaville Resort Lake Tahoe, nestled in the stunning natural beauty of Lake Tahoe! As a premier resort destination, we're seeking passionate individuals to join us. With our laid-back island vibe and commitment to exceptional service, Margaritaville Resort Lake Tahoe offers a dynamic work environment where you can thrive in the hospitality industry. As a team member, you'll have the opportunity to provide guests with unforgettable experiences against the backdrop of the breathtaking Lake Tahoe scenery. With a focus on teamwork and personal growth, Margaritaville Resort Lake Tahoe provides opportunities for career advancement and development. Join us and be part of a team dedicated to creating a slice of paradise for our guests. Apply now to start your journey with Margaritaville Resort Lake Tahoe!
Overview
Are you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem-solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests.
Responsibilities:
Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
Handle guest inquiries, requests, and complaints in a professional and timely manner.
Monitor and ensure adherence to hotel policies and procedures during the night shift.
Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
Provide exceptional guest service, anticipating needs and exceeding expectations.
Train and mentor night audit team members, providing guidance and support.
Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.
If you are a night owl with a passion for hospitality, exceptional attention to detail, and the ability to lead and inspire a team, apply now for the position of Night Audit Supervisor. Join our team and contribute to delivering exceptional guest experiences during the overnight hours while enjoying a rewarding career in the hospitality industry.
Qualifications
High school diploma or equivalent; additional education in accounting or hospitality is a plus.
6+ months Front Desk experience.
Previous experience in a night audit role or similar position is preferred.
Strong attention to detail and excellent mathematical skills.
Proficiency in hotel property management systems and accounting software.
Excellent communication and interpersonal skills.
Ability to work independently and make informed decisions.
Leadership abilities and the ability to motivate and inspire a team.
Strong problem-solving and decision-making skills.
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.