Stellar believes that each employee can make a significant contribution to our success. Contributions can be within and outside of assigned responsibilities. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Job Summary
Successful candidates will have a can-do attitude, safety focus, able to work independently and on a team, and lots of energy. Will work onsite at our Branch in Sparks, NV.
It is the responsibility of warehouse person to work as a valuable member of the branch, to support branch operations through efficiency and accuracy in the warehouse, while observing the principals stated in Stellars Mission and Vision statement.
Major responsibilities and expectations:
More specifically, it is the responsibility of the Warehouse Associate to:
Accurately and efficiently pick, pack and process customer orders and transfers:
Understand basic ERP system (P21) Order Entry and Transfer Entry functions
Use the ERP system and WWMS (Wireless Warehouse Management Solution) to accurately pick customer orders and transfers
Pack orders and transfers properly for shipping, with appropriate paperwork and labeling
Accurately prepare and ship orders using ERP system and UPS system, recording shipments properly and shipping using instructions from order
Perform all above tasks while meeting the company standards for safety and security
Accurately receive, put away and cycle count inventory:
Understand basic Purchase Order (PO) Entry function
Accurately record receipt of PO and transfer items in a timely fashion on the same day that it arrives
Process any problem shipments timely and accurately, communicating immediately with the proper departments
Accurately put stock away in a timely and quick manner in appropriate, assigned warehouse locations
Perform accurate and timely cycle counts based on branch commitment to 100% count 2X annually
Conduct yourself as a responsible Stellar employee and co-worker:
Understand Stellars mission and vision
Always display a consistent positive, can-do attitude in a fast-paced environment
Keep your work area clean and neat, free of safety hazards
Work as part of your team, supporting others in your department to meet our branch and company goals
Willingly help others in the company when called upon
Maintain personal responsibility for your actions
Maintain constant and clear communication with your manager on impediments to progress or suggestions for improvement opportunities
Be willing and able to pick up and learn customer service and site support duties as well:
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries
Accurately enter quotes and orders using ERP system (Prophet 21)
Act as a liaison between Account Managers, Specialists, Customer Experience Managers and other departments as needed
Engage in continual learning of all Stellar service, programs, processes and product offerings
Follow all customer guidelines and procedures as it pertains to your position
Follow all on-site safety and emergency procedures
Stay current on all required training and certifications
Qualifications
Previous Warehouse or Customer Service related experience is desirable, but not required
Proficient with MS Office
Must be able to learn and operate a forklift
Requires standing, stooping, reaching, walking, and sitting for continuous periods of time
Must be able to lift 50lbs on a consistent basis and up to 75lbs on occasion
Must be able to perform repetitive work with your hands and arms
Basic understanding of 5S strategies and ISO highly desired
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required.