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Customer Service Representative at Keith MFG Company in Madras, Oregon

Posted in Other 30+ days ago.





Job Description:

Customer Service Representative

Value Stream - Sales

Shift: 7:00am-3:30pm Monday-Friday

Overtime may be required.

 

KEITH Walking Floor Systems provide horizontal loading/unloading solutions for bulk materials, pallets, bales and rolls. The company’s state of the art machining facility in Madras, Oregon operates using Lean Manufacturing practices. We are seeking high performance team members with a commitment to quality work with a positive attitude.

 

Submit your completed application at keithwalkingfloor.com/current openings.

 

Responsibilities Represent KEITH Manufacturing Co. in a positive and professional manner. Customer support tasks include: Process quotes and orders for parts sales and kit sales. Assisting customers with parts identification. Communicate production and shipping information. Handle customer concerns. Maintain customer information in CRM system. Develop and maintain a complete understanding of KEITH products, manufacturing process, and customer base. Meet agreed upon Company and Value Stream goals on time. Basic ERP system item management, including item description maintenance, sales items BoM Maintenance, price/cost evaluations. Other duties may be assigned.

 

Minimum Qualifications Minimum of 18 years of age. Able to communicate in English with team members (Speak and reading, writing ability required.) May be required to pass employer performance tests including pre-employment drug screening. Demonstrates understanding of technical, competitive sales skills. Ability to utilize standard project management tools for executing and delivering products as scheduled. Working knowledge of PC, MS products, SAP software experience helpful. Strong interpersonal skills and flexibility to work effectively with team members and customers. Ability to effectively prioritize and execute tasks in a high-pressure environment. Must be authorized to work in the U.S. for any employer without sponsorship now or in the future.

 

 

Physical requirements Able to sit or stand for 8 hours at a time. Able to lift 25lbs. Work at a computer in an office environment.

 

Compensation and Benefits

Salary: DOE

Benefits: Medical, Dental, Vision, Pharmacy Health Plan and Life Insurance.

Paid Vacation Time. Paid Holidays. 401K Retirement Plan with employer contribution.

 

Questions? Email: jobinfo@keithwalkingfloor.com

 

KEITH Manufacturing Co. is an Equal Opportunity Employer.


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