Job Description:
*completed 4 year degree (no exceptions)
*background check required
Overview
• Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; mayproduce content for embedded user assistance technology.
• Conducts interviews with various users and technical staff to gather data for documentation.
• Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
• May document engineering processes and specifications
• Recommends formats responsive to technical and customer requirements.
• Produces products that conform to the company documentation and quality assurance standards.
Primary Responsibilities in scope for this role:
• Working with SMEs to gather and develop content for Technical Literature
• Working within a CCMS content management system for authoring
• Working collaboratively to meet submission & launch deadlines with internal and external team
Skills Needed:
• Problem-solver & Positive attitude
• Knowledge of authoring within a regulated environment (Medical Device/Pharma strongly preferred)
• Ability to manage multiple projects and stakeholders
Education Required: Bachelor's Degree
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