Employer Relations Specialist at University of Oklahoma in Norman, Oklahoma

Job Description:

The OU Career Center is looking for a team player with strong customer service experience to join our Employer Relations team. This person will:

Provide exceptional customer service to employers interested in hiring OU students and alumni for full-time employment and internships.  Educate and assist employers with utilizing the following services: 

• On-campus interviewing program, web access, resume referrals, job listings, career fairs, and information sessions. 


• Develop relationships with employers that will facilitate maximizing their recruitment of OU students and alumni. 


• Conduct regular follow-ups with each employer to ensure recruitment needs are met or exceeded each time a service is utilized. 


• Be available and responsive to employer requests, providing top-level customer service in all aspects of their contact with OU and the Career Center. 


• Research the needs of employers and determine additional services that the Career Center should provide to maximize recruitment. 


• Provide front lobby/point-of-contact support for the Career Center through phone, email, and in-person interaction.

Manage employer contacts and activities through the Career Center employer database and online recruitment tools.

• Input and update employer contact information into the Career Center employer databases.


• Approve job postings into Handshake, ensuring accuracy and completeness.


• Regularly monitor employer activity, making adjustments in the process as necessary and communicating with employers appropriately.

Identify new employers to hire OU students and alumni for full-time and internship employment.

• Compile background materials and provide internal briefings on local & regional employers and general job market information to Career Center staff.


• Research employment trends, underserved majors, and growth areas in order to determine need areas and opportunities to discover new employers

Assist with special projects as requested and assist with other Career Center tasks as needed.

• Assist with Career Fairs and other events.


• Coordinate special events and projects as requested.


• Represent OU and the Career Center at various campus events. 

Required Education and Experience: High School Diploma or GED, AND:

• 24 months office, clerical, or administrative experience.

Skills:

• Knowledge of office procedures


• General office and customer service skills


• Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)


• Excellent interpersonal skills


• Ability to work independently and as a team player


• Ability to complete tasks in an efficient and timely manner


• Must be detail oriented for accuracy of data and information


• Ability to multitask, be organized, and self-motivated


• Ability to work in stressful situations


• Ability to communicate verbally and in writing

Advertised Physical Requirements:

• Sit for prolonged periods.  


• Communicate effectively and listens.  


• Engage in repetitive motion.  


• Use of computer and telephone.  


• Stand, stoop, bend, and reach.


• Standard office environment

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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