Attended Donation Center Manager at Goodwill Industries of Central Michigan's Heartland, Inc. in Jackson, Michigan

Job Description:

Purpose or General Objective: To supervise and support the day-to-day operations of attended donation centers (ADCs) across a large district. This position will require extensive driving.
Essential Duties:
Continually serve as a positive role model for all employees and customers working with and for Goodwill Industries of Central Michigans Heartland.
Responsible for the operation of all ADCs. Recruitment, hiring and training of all qualified employees. Complete and deliver performance appraisals. Maintain updated employee and participant files. Administer correctives actions when necessary. Develop and maintain an adequate work schedule at each location. Maximize the potential return on investment from each location by processing all donated merchandise on site. Maintain accurate daily donated goods tracking reports. Keep accurate records of all donations collected and processed.
Review and respond to customer complaints in a professional manner. Coordinate all repairs and service calls for each location, following up as needed. Monthly safety checklist is to be completed and a record kept on file for each location.
All safety / injury issues are to be reported in a timely manner.
Safety classes are to be held monthly with all employees and a record kept on file for each location. Availability to meet operational needs.
Ability to work nights, weekend and holidays as needed. Ability to respond to alarm and emergency calls. Ability to attend all scheduled training sessions and meetings.
Responsible for all janitorial and housekeeping functions at all ADCs.

Additional Duties:
Other duties as assigned. Maintain an adequate supply of all maintenance and janitorial items to support the requirements of all facilities. Support all special projects and events. Oversee and work with all community service and workforce participants as assigned.

Results Expected:
Willingness to support GICMHs mission by accepting and overseeing WFD participants as appropriate. Ability to work without close supervision. Ability to work cooperatively and professionally with all employees, customers and participants working for or with Goodwill Industries. Implement proper controls and guidelines to ensure maximum return on investment from all areas of control. Maintain confidentiality of participants, employees and Goodwill information.