Sales Support at DH Pace Company, Inc. in South Boston, Massachusetts

Job Description:

Pasek Security, a DH Pace Company, Inc. is seeking a qualified candidate to join our team in an Administration Sales Support role! You will assist with various departmental functions, including sales order entry, contracts, and customer service. Successful candidates will have exceptional attention to detail and organizational skills.  

Job Responsibilities:

• Enter, maintain, and bill commercial sales and purchase orders.


• Collaborate with salesman and operations for timeliness and accuracy of sales orders entered.


• Communicate with vendors, suppliers, and customers before, during, and after the sale.


• Follow-up on all projects, keeping track of relevant details and moving on action points.


• Prepare for and participate in meetings including department backlog, COD, and sales.


• Contract processing: including tracking of contracts, pay applications, sub-contractor process, lien waivers, warranties, O&Ms,  and revenue recognition.


• Deliver exceptional customer service with internal and external customers.


• Cross-train with other departments to ensure adequate coverage.


• Provide Daily phone back up and entering customer service orders accurately.


• Other projects and tasks as assigned.

Job Requirements:

• High School Diploma or equivalent.


• 1-2 years working within an ERP software system.


• Strong Microsoft Office and computer skills.


• Strong attention to detail.


• Ability to multi-task and work efficiently in a fast-paced work environment.

Preferred Qualifications:

• Two or more years of sales order entry, billing, and customer service experience.


• Possess excellent assessment and problem-solving skills.


• Ability to be the primary point of contact for all related sales order and billing activities.


• Compile and prepare bid packages and proposals.

Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.   

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1stday of the month following your start date!


• Paid time off plan: 13 days accrued annually during your 1styear; 16 days accrued during your 2nd year!


• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day


• Floating Holidays: Up to 2 floating holidays per year


• Competitive compensation: Including annual performance evaluations!


• 401k retirement plan: Including an employer match!


• Company paid: Life insurance, short-term disability, & long-term disability and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc.  Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administration

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