Maintenance II at Sonesta Hotels International Corporation in Lihue, Hawaii

Job Description:

Job Description Summary

Maintenance II is responsible for keeping the facility operating and repairing any problems when they are discovered before they have a chance to worsen. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

Job Description

Work Environment

• Interior and exterior of building with potential for guest facing contact.


• Exposure to extreme temperatures inside and outside of the building.

Physical Demands

• Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.


• Frequent bending, kneeling, climbing, stooping and reaching.


• Ability to stand during entire shift.

Expected Hours of Work

• Work will be conducted during the overnight shift.


• Must be flexible to work variable shifts (days, nights, overnights).

Education and Experience

• Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc. preferred.


• Trade school and/or college course work in related field preferred.


• Experience in a hotel or a related field preferred.

Principle duties and responsibilities (Essential Functions) include:

• Attend breakdowns, identify fault and problem solve, with minimal downtime to production.


• Carry out diagnosis of faults, the maintenance and repairs to all types of equipment in a safe, timely and professional manner and return equipment to operational service.


• Estimate length of time required to complete a job and likely consequences of failure to complete work within required timescales.


• Identify and escalate any activity that has the potential to cause harm or damage.


• Report breakdown root causes, equipment faults and concerns to management.


• Ensure all work is undertaken to a high-quality standard and adheres to all quality standard regulations.


• Ensure company targets are met in respect of quality of parts produced.


• Assist in the development of planned preventative maintenance (PPM) schedules.


• Carry out PPM schedules as necessary and planned work orders as required and provide feedback to develop the system.


• Assist with the moving, installation, repositioning of machines and equipment.


• Make full use of the computerized maintenance management system.


• Plan and prioritize workload to support production and ensure efficient use of working time.


• Fill in job tickets/log completion of work on the computerized maintenance management system.


• Operate Fork Lift Truck and lifting equipment.


• Ensure all personal protective equipment is identified, always available, correctly used and all associated problems are reported to management.


• Promote environmental issues and ensure all company procedures are understood and followed.


• Undertake continuous training and development.


• Perform root cause analysis and resolve problems.


• Independently determine approach and assigned tasks.


• Adhere to federal, state and local safety regulations, brand standards and other compliance requirements.


• Report all unsafe conditions or malfunctioning equipment to supervisor.


• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.


• Understand and be able to read blueprints and wiring diagrams.


• Deal with reasonable complaints/requests with professionalism and patience.


• Always display professional appearance and demeanor.


• Attend departmental pre-shift and mandatory meetings.


• Perform other duties as requested by management.

Qualifications and Skills

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.


• Ability to prioritize and multitask.


• Excellent organizational skills and attention to detail.


• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals.


• Mathematical skills, including basic math, percentages, quantities, and variances.


• Professional verbal communication skills.


• Excellent interpersonal and customer service skills.


• Prioritization and time management skills.

Additional Job Information/Anticipated

Pay Range

$37.00 - $39.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.