Autotech Advisor at Best Buy in South Portland, Maine

Job Description:

<p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">The Autotech Advisor is responsible for building rapport with customers in the mobile installation bay by providing friendly, fast and accurate support. They educate customers on services and technology related to their cars, processes transactions, and schedules appointments.<br><br>At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.<br><br>We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.<br><br><b>Key Responsibilities</b></span></span></p><ul><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Drives a positive customer experience by building relationships, networking, and providing solutions to everyday needs.</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Answers questions about estimates, invoices, and installation timeframes.</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Handles client appointments and questions, providing technical advice and assistance.</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Processes customer transactions, including check in and out for scheduled appointments.</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Answers phone calls, schedules appointments, and stages products for Autotechs.</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Confirms customer appointments and availability of accurate parts.</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Utilizes technical capabilities to perform product demonstrations, prepare remote starts, and program remote start key fobs</span></span></p></li></ul><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;"><b>Basic Qualifications</b></span></span></p><ul><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Prior experience in a team environment requiring clear, professional, and effective communication</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Prior experience prioritizing multiple tasks in a team environment</span></span></p></li><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Able to work in a fast-paced environment</span></span></p></li></ul><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;"><b>Preferred Qualifications</b></span></span></p><ul><li><p><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">3 months of experience in retail or customer service</span></span></p></li></ul><div><br><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Best Buy is an equal opportunity employer.<br><br><strong>Application deadline: </strong>Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</span></span></div>PandoLogic. , Location: South Portland, ME - 04106