Access Specialist (Crisis Stabilization Unit) at Highland Rivers Health in Marietta, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Job Summary: An Access Specialist is responsible for processing intake paperwork for individuals' seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited, generally a single episode of intervention that stabilizes the individual and moves the individual to the appropriate level of observation.Are you ready to make a Difference?Job Duties and Responsibilities:

• Complete intake paperwork for processing of individuals for assessment and/or admission.


• Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.


• Review/update BHL to ensure accurate daily census.


• Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).


• Answer phones professionally using established protocols.


• Work with a variety of internal and external customers.


• Respond to individual, staff, and third party inquires in person or by phone.


• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.


• Other duties as assigned.