Job Description:
Who we are
- We are an IT Services and Managed IT Services Provider
- Recently Relocated our offices to Murfreesboro, TN
- Opening of the new office which you will be required to go to daily. Hybrid will be an option once you have proven yourself.
Responsibilities
- You must be extremely customer service-oriented.
- Must have the ability to troubleshoot various issues of all kinds.
- Microsoft 365 Experience is a must,
- Microsoft Intune working knowledge.
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues and recommending instructional language.
- Improves system performance by identifying problems and recommending changes.
- Updates job knowledge by participating in educational opportunities and maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
Qualifications
- High school diploma, GED, or equivalent
- Prior information technology or systems administration experience preferred
- Must have a passion for IT, and Technology
Benefits
- Medical, Dental & Vision Insurance.
- Certification testing reimbursement.
- Flexible work schedule.
- Pay rate will be determined based on skills and experience.
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