Posted in General Business 30+ days ago.
Type: Part-Time
TITLE:
IT Intern
Title: IT Intern
Reports To: Global Service Delivery Manager
Location: Richmond, VA
Pay: $20/hour
Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline "Focus on you" makes the company's commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.
Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.
POSITION SUMMARY:
This role will primarily support the Service Desk component of the overall Service Delivery effort within IS. This role will support the Service Delivery Manager through management of daily activities of both Indivior and vendor Service Desk personnel. Specifically the successful candidate will work as part of global IT End User Services Engineering and Configuration Management team and provide local support for users in Richmond. This role will be responsible for providing hands-on level 2 support for users in Indivior's Richmond facility as well as remote workers in the US.
ESSENTIAL FUNCTIONS:
The responsibilities of this job include, but are not limited to, the following:
In addition to the minimum qualifications, the employee will demonstrate:
Indivior's guiding principles are the foundation for each employee's success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
COMPLIANCE OBLIGATIONS:
Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:
Employee Obligations:
EQUAL EMPLOYMENT OPPORTUNITY
EOE/Minorities/Females/Vet/Disabled
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