Lead Receptionist & Facilities Coordinator at Deckers Outdoor Corporation in Goleta, California

Job Description:

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Job Title: Lead Receptionist & Facilities Coordinator

Reports to: Office & Facilities Manager

Location: Goleta, CA - In Office

The Role

The purpose of this role is to provide operational in-office support for the Deckers Brands Global Headquarters in Goleta. The Lead Receptionist & Facilities Coordinator is the first point of contact for visitors and employees, ensuring a welcoming and professional atmosphere in the reception area. This role is responsible for managing day-to-day operations of the front desk and supporting facilities management as needed to ensure efficient operation of the workplace at a high level. The ideal candidate is someone who already has a proven track record in Reception and/ or Facilities Coordinator Operations and is interested in pursuing a career in Facilities.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Your Impact

The primary functions of this role, include but are not limited to:

• Greet and welcome visitors with a positive, professional attitude. Answer, screen, and forward incoming phone calls and emails. Determines nature of business and directs visitors or phone inquiries to the proper recipient.


• Supports building security and workspace management. Monitors visitor access and sign in procedure. Issues passes and ID badges when required. Assist the Office & Facilities Manager with space planning and maintaining the seating chart. Print name tags for cubicles.


• Provides information regarding campus amenities, services, and special events; may be responsible for sending out campus-wide communications as it relates to any of the said categories. Address workspace issues in a timely manner and provide updates to conclusion


• Provide administrative support to the campus as needed including the Executive Suite and Brands. Work closely with other Deckers Admins, Deckers Communications Team, and the Events team. Liaise with Building Management and external vendors for campus-related services. Maintain records and documentation related to office management and records retention policy.


• Assist the Facilities Management Team with general campus operations including but not limited to monitoring and ordering office supplies and equipment as needed, Assist in the planning and execution of office events and meetings. Ensure compliance with health and safety regulations within the office. Member and point person of the first responders' team and disaster preparedness lead. Vendor management, PO creation, and basic Oracle duties receiving and correcting receipts. Manages PO/Vendor list.


• Act as the Lead Receptionist when reception headcount expands. Assists the Office & Facilities Manager with reception team direction and facilities ticket management system and delegating day to day tasks while ensuring building coverage.

Who You Are

• Proficient in Microsoft Office Suite Applications and Microsoft Teams


• Basic Oracle knowledge or willingness to learn


• Excellent verbal and written communication skills


• Strong organizational skills, able to maintain a safe, clean and free of clutter reception area


• Deals with problem situations in a professional manner


• Able to handle sensitive information with confidentiality


• Highly motivated team player and self-starter


• Ability to multi-task in a fast-paced environment


• Problem solving and troubleshooting skills


• A keen eye for detail, skilled organizer and planner


• Able to interact expertly with employees of all levels within the organization


• Experienced in delivering excellent customer service both in person, by phone, and online

We'd love to hear from people with

• 2+ years previous experience in a Reception and/ or Facilities Coordinator role preferred


• 2+ years' experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities


• Associate degree or bachelor's degree a plus but not required.


• Previous reception experience essential


• Basic knowledge of Workplace Health & Safety


• Basic knowledge of Oracle for Vendor and PO management

What We'll Give You

• 
  Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.


• 
  Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.


• 
  Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees' needs to get out, get healthy and come back stronger than ever.


• 
  Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras


• 
  Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development.


• 
  Health and Wellness - There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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