The Ecommerce business has been identified as a key growth driver for Beauty by Imagination and poised to continue its fast double-digit growth across our DTC, Amazon and social commerce businesses. She/he will be responsible for developing a holistic ecommerce portfolio and channel strategy across not only our DTC business and Amazon, but also expansion into Social Commerce and a more focused strategy and execution with our key customer online stores.
Areas of responsibility
Strategy
Develop the e-commerce strategy in alignment with the overall business objectives
Take full ownership of the eCommerce business P&L, setting revenue and profitability targets, and implementing strategies to achieve them
Integrate cross functionally with brand and supply chain teams with the objective of optimizing ecommerce portfolio while ensuring P&L efficiencies
Lead the portfolio and assortment prioritization across all ecommerce channels in alignment with Retail sales teams
Stay at the fore front of new ecommerce ideas, trends, technology, programs and offerings focused on converting shoppers across our ecommerce ecosystem
Align with retail sales team and provide ecommerce support and expertise to ensure a solid Omni channel experience for our consumers
Develop a best-in-class CRM strategy across all brands
Implement an affiliate program linked and aligned with Brand influencer strategies.
Performance Marketing
Lead marketing performance efforts for the Ecommerce business as well as supporting brand teams with paid media strategy for brand related efforts
Test and Learn mentality, where Ecommerce can identify new opportunities not only for its business but also roll out into brand and retail
Drive shopper conversion, including SEO, SEM, email, marketplace and social media
Provide financial rational on digital spend and conversion to support a ROI/ROAS based model. Including KPIs such as CPA, CAC, ASP, etc.
Content Management
Oversee the creative brief and delivery process for site promotions, new product launches, and new site features. All in alignment with brand teams
Collaborate with in-house design team and agencies on content creation
Ensure content (copy/image/video assets) is on brand and optimal for digital performance
Finance, Budget and Forecasting
Provide financial and product projections, seasonal and monthly forecast
Lead Budget and alignment with Brand Units on spend levels
Collaborates with supply chain team to ensure inventory is available to maximize growth
Actively work on increasing GM and profitability to reinvest in top line growth
Team Development
Develop an e-commerce team with an agile and collaborative approach across DTC, Amazon, Omni and Social Commerce
Foster a culture of cross-functional collaboration with high bias for action
Requirements/Qualifications
A bachelor's degree in e-commerce, digital marketing, business administration, or a related field
10 years of combined experience driving growth in DTC, Amazon, digital marketing, email marketing, performance marketing in CPG or Beauty
Comprehensive understanding of the digital ecosystem and how e-commerce, mobile, social, search, CRM and influencers impact consumer purchasing behavior
Omni-channel mentality, customer-centric background and consumer oriented
Strong analytical skills with ability to draw meaningful and actionable insights from data
Experience with CRM and marketing automation platforms such as Klaviyo for customer segmentation, targeting, and personalized marketing campaigns
Deep knowledge of analytical tools and attribution models to maximize growth and paid media efficiencies
Extensive experience with digital strategy and platforms, including social media advertising, email marketing, SEO, SEM, affiliate programs, etc.
Knowledge of paid search platforms, e-commerce marketplaces including Walmart.com, ad platforms, Amazon Advertising, A+ pages, etc.
About BBI Company
Beauty by Imagination is a haircare industry leader, dedicated to boosting inner confidence and joy with imaginative solutions for every hair moment. We are a platform company of innovative, market-leading brands including Wet Brush, Goody, Ouidad, Curls, and Bio Ionic - all of which are committed to being the most trusted choice for happy, healthy, hair-morning to night, home to salon. Our talented and diverse global team is passionate about delivering high-performing products for every consumer and salon professional. We believe in the beauty of confidence for all.