Cavalier Logistics is seeking a full-time licensed Customs Broker to join our team.The ideal candidate will be responsible for the day-to-day operation of import operations. Duties for this position will include compliance reviews of import transactions, data entry for transmission to customs via the ABI system, keeping all customs entry documentation current, obtaining releases from other government agencies, arranging delivery and billing after Customs release, communicating with overseas agents to determine rates and routing of imported goods, daily correspondence with clients and vendors and other duties as may be assigned. Licensed Customs Brokers or people with cargo classification experience are encouraged to apply.
Job description
Responsibilities include, but are not limited to:
Educate customers about U.S. Customs and Other Government Agency (OGA) requirements
File entries with U.S. Customs, ensure timely dispatch of cargo, and perform accurate reporting and billing
Generate, file, and maintain up-to-date and accurate customer records, reports, documentation, databases, etc.
Prepare and review routine reports
Respond to customer inquiries and follow-up to ensure issue resolution and customer satisfaction
Demonstrate solid decision-making skills and ability to prioritize ever-changing daily tasks
Possess knowledge of service offerings, logistical concepts and supply chain terminology
Handle customs clearance, ISF filing
Review shipping documents and commercial invoices to prepare accurate customs entries
Responsible for correctly classifying and determine customs duties and fees
Position is expected to be able to handle ISF, classification, entry processing, issue and follow up on Delivery Orders, handle customs exams, communicate timely and consistently with clients, and invoice files until closed.
Perform air and ocean operations, coordination, and quotation
Build close and strong relationships with customers, overseas agents, and service providers
Communicate effectively with customers, overseas agents, service providers, and co-workers
Coordinate with importers and overseas agents to gather documents
Review documents to ensure they are compliant
Accurate and timely data entry into our system
Track shipments daily and provide shipment status to customer and overseas agents
Requirements:
Minimum 5 years of experience working in an import and 3 years as a licensed broker
Customs Broker License required
Knowledge of Federal Import trade regulations and enforcement
Knowledge of FTZ, PLAIR, Re-conciliation, Duty drawback filing
Familiarization with OGA regulations such as FDA, FCC, USDA, CDS, DCMA and BATF
Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries
Experience in a 3PL environment. Our services include export and domestic forwarding, local p/u and delivery, warehousing and distribution. The ability to communicate between these departments is essential
Training support staff in customs regulations and procedures
Excellent communication skills both written and verbal
Proficiency in CargoWise program is required
High level of customer service
Ability to multitask and work with minimal supervision