At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Day to day responsibilities:
Traveling to onsite locations where they will be handling the hardware deployments within these acquired insurance agencies, making sure it's functional
Laptops, monitors, docks, etc.
Printing and scanning configurations for new printers and scanners
Maybe some software troubleshooting as well
This person will be the representative for HUB, interacting with the agencies, and will be the go-to person for any issues during go-live events
Some network support, working hand in hand with the vendor handling the implementation
Site assessments (this is separate from going out and doing the deployments)
Early out in the acquisition process, traveling out to the offices and capturing what the current set up of the agency is.
Taking pictures of the current state of the offices
Going through checklist
Uploading this documentation to HUB's SharePoint
Administrative work including:
Uploading the pictures and documentation gathered to the site
Being involved in the planning and solution building process
Providing insight on any issues or risks on how they will be executing the plan
Requirements:
7-10 years of experience.
Hardware installation, break/fix experience.
Low voltage cert (LVD Cert), or experience (network support, i.e. a network jack needs to be swapped out).
Experience with cabling tools, i.e. Crimping Tools and Toning Tools.
Strong documentation creation and management, administrative skills, building documentation for processes taken.
Associate's degree in IT-related field.
Pluses:
Customer service experience.M&A experience, understanding of M&A processes.
A+ Certification.
Alarm System Knowledge, A/V Installation, Low Level Hardware.
QA for documentation they will be building/maintaining.
Although hybrid to a local HUB office is desirable, this position is open to remote candidates.
JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.