Community Health Worker - Special Needs at Tower Health in Philadelphia, Pennsylvania

Job Description:

Job Summary



The Community Health Worker will work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas. The Community Health Worker will work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes. Patient outreach interactions may be telephonic, video/digital, or in-person generally at an office site. Depending on department Community Health Workers may need to be bilingual or be knowledgeable of specific department terminology such as medical or dental.


#STC


Qualifications




Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Change Management


• Collaborative Skills


• Computer Skills to include use and navigation


• Customer Service Skills


• Detail Oriented


• Excellent Communications Skills


• Excellent Interpersonal Skills


• Good Reasoning Skills


• Listening Skills


• Microsoft Office Applications


• Multi Line Telephone Operational Skills


• Multitasking


• Organizational Skills


• Prepare & Give Presentations


• Problem Solving Skills


• Service Orientation


• Strategic Thinking

Overview




About St. Christopher's Hospital for Children



St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.


St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher's is a Magnet® designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.


In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.



About the Organization



Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.


Discover why our hospital is a great place to work-take a virtual tour of our facility here: St. Chris Virtual Tour
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