Job Description:
Position Title: Commercial Manager
Location: Chicago, IL, Dallas, TX, or New York, NY
What you'll do
The Commercial Manager will be part of the Portfolio Management team within Digital Realty and will be responsible for working with Sales on commercial solutions. Reporting to the Senior Director, Portfolio Management, the Commercial Manager is a sales support position that will require strong analytical skills and ability to work well with a variety of functions and levels within the organization as well as a customer facing position that requires excellent verbal and written communication skills.
The Role
- Offer Development
- Define, improve, and automate quote to cash processes; Ensure quoted and sold deals meet operational, legal, and financial requirements
- Manage pre-sales pricing process including pricing tool and system support
- Act as a single point of contact for pricing escalations, approval requests, and complex deal structure requests
- Supports Sales to assist with developing customer proposals while using the pricing thresholds, customer expirations, new inventory coming online, win/loss feedback, and market/building knowledge
- Conduct independent analysis and make commercial recommendations on new deals that are in alignment with company strategy
- Monitor the pricing approval queue and provide approval for in region deals approved within financial guidelines
- Works closely with Portfolio Management teams to review bookings, renewal activity, pipeline, market dynamics, capacity planning and churn files
- Complex Solution Development
- Responsible for developing pricing models and driving complex and non-standard solutions with strategic customers
- Work with cross functional teams to include Sales, Sales Engineering, Sales Management, Product, Legal, Finance, and Sales Operations, as appropriate, to resolve complex issues regarding the finalization of customer renewals
- Communication and negotiating often with senior level contacts within customer organizations
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
What you'll need
- 5+ years data center, telecommunications, and/or IT industry experience preferably in the areas of Commercial Management, Finance, Business Development and/or Sales
- Excellent analytical and communication skills including ability to conduct presentations to variety of levels both internal and external to the company
- Ability to interact with cross-functional peers as well as senior management
- Excellent skills with Salesforce.com, Oracle, and Excel
- Bachelor's degree in business or technical field preferred
- Ability and desire to acquire new industry knowledge
- High degree of comfort and strong desire to work in a fast, dynamic environment
A bit about us
Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 310+ facilities in 50+ metros across 25+ countries and six continents.
A bit about our Digital
Finance
Our Finance team works in one of the world's fastest growing and most exciting business sectors. We use our financial expertise and commercial awareness to support and develop an international, publicly listed organization. From managing budgets to financial planning, we deliver a full range of finance and accounting services to help our business stay on track and meet our goals. We also have other specialist areas of expertise including Portfolio Management and Lease Administration.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
