Employee Relations Specialist (Investigator) at Deployed Services, LLC in El Paso, Texas

Job Description:

Deployed Services serves as a dedicated strategic partner to government and other clients. We hire individuals committed to excellence and who share our passion for making a positive impact in a collaborative and inclusive work environment. 

The Employee Relations Specialist (Investigator) is responsible for investigating potential workplace concerns, including violations of company policies, values and/or applicable laws or regulations. This role is accountable for partnering with site business leadership and HR Managers and Generalists to develop strategies and associated action plans to achieve business objectives.

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $67,100 - $72,700

Essential Functions:

• Support, communicate, reinforce, and uphold the mission, values, and culture of the organization


• Partner with management staff to support site, departmental, and corporate goals


• Conduct fair, detailed, and timely investigations into allegations of violations of the company’s policies or laws and policies to ensure fair treatment of all employees


• Initiate and complete all investigation steps, including document review, interviews, investigation reports, recommend remedial actions, and reporting out on investigation findings, trends, and related metrics


• Lead and work with third party resources, such as digital forensics, investigation, and document review firms


• Run document reviews, including the collection, review, and analysis of relevant documents


• Conduct employee training on the company’s investigation process, including reporting channels and the importance of raising issues


• Partner with HR and Training Department points of contact on various types of employment law and/or employee compliance training presentations


• Support HR and Corporate Legal Counsel on other projects, initiatives, discovery requests, and strategic opportunities as may arise from time-to-time


• Collect and analyze data to identify trends and make recommendations on mitigation strategies


• Advise and train HR generalists and business partners on investigations best practices


• Discreetly lead investigations and manage sensitive and/or private information and sensitive data requests


• Ensure that field operations HR functions are conducted in a collaborative manner


• Other duties as assigned

Knowledge and Skills:

• Advanced proficiency with Microsoft Office Suite in addition to HRIS-related computer programs and software; experience with ADP Workforce Now or UKG, preferred


• Knowledge of legal discovery-type software (e.g., Relativity, etc.) or case management or case-tracking software


• Knowledge and application of U.S. employment laws and regulations


• Ability to interpret federal and state employment laws and requirements


• Ability to write investigative reports in a clear and concise manner


• Expertise in analyzing, organizing, and preserving evidence


• Demonstrated ability to identify trends and collaborate with assigned HR Generalists and business partners to resolve matters expediently and thoroughly


• Ability to train HR colleagues and field operations personnel


• Ability to balance multiple sophisticated investigations concurrently


• Emotional intelligence for those involved in the investigation process


• Ability to confront those involved in the investigation process about difficult information and findings


• Self-motivated and persistent; strong ability and comfort in exercising independent judgment for acquiring results while containing legal risk


• Ability to work independently and collaboratively in a team environment


• Ability to work nights and weekends. We operate 24/7/365

Education and Experience:

• Bachelor’s degree in employee relations, human resources, business management, or related field. Master’s degree in an investigations-related field, preferred


• Professional in Human Resources (PHR or SHRM-CP) certification, preferred


• Five plus years professional experience conducting internal workplace investigations as part of an in-house company organization, governmental agency, compliance entity, or law firm


• Experience in conducting corporate investigative fieldwork, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation for court submissions


• Experience with a variety of Human Resources subject areas, such as harassment, discrimination, fraud, misuse of position, etc.


• Experience with employee relations in skilled trade-based environment(s)


• Experience in testifying before administrative bodies or in courts


• Organizational experience in government contracting environments, preferred


• Experience with Collective Bargaining Agreements and Service Contract Act (SCA), highly desirable


• Bilingual (English and Spanish) is preferred


• Must be authorized to work in the U.S. and able to travel within the Continental United States (CONUS)


• Must pass a drug test, motor vehicle records check, and background check after accepting a conditional offer of employment

AAP/EEO Statement

Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description