Human Resources Intern, Summer 2025 at Hostess Brands, LLC in Orrville, Ohio

Job Description:

Your Opportunity as a Human Resources Intern


As an intern within ourHuman Resourcesdepartment,you willserve as a resource for current and former Smucker employees, their families, and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures.You will prioritize and respond to employee requests usingourcase management systemandassist other service center employees with opening, recording, processing, or closing cases in the system.You will also analyze complex information to identify problems and root causesby using system knowledge and understanding of prior case handling. You willeffectively resolve or escalateissues andcommunicate resolutions to employees.



Location: Orrville, OH



Work Arrangements: On-site, 25% on-site expectations



In this role you will:

• Prioritize and respond to employee requests usingourcase management systemandassist other service center employees with opening, recording, processing, or closing cases in the system.
  
  

• Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will make and strengthen connections throughout the company by aiding individuals in all areas of the organization.
  
  

• Prioritize and respond to employee requests usingourcase management systemandassist other service center employees with opening, recording, processing, or closing cases in the system.
  
  

• Analyze complex information to identify problems and root causesby using system knowledge and understanding of prior case handling. You willeffectively resolve or escalateissues, andcommunicate resolutions to employees.
  
  

• Acquire meaningfuland translatableexperiencefrom the real work you will be provided, relationshipmanagement, and professional development.
  
  

• Gain exposure to all areas of human resources, as well as chose an area of interest to specialize and provide escalation assistance in
  
  

What we are looking for:

• A Junior or Senior standing in schoolwith requisite educational experience inHuman Resources, or anotherrelevant field
  
  

• Awell-roundedskill setincludingstrong time-management, communication, teamwork skills, attention to detail, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population
  
  

Why the J.M. Smucker Company's Internship Program is Right for You


Looking fora world-class internship programat a Fortune 500 company?At Smucker, we're committed to offering youthat world-class experience andthe opportunity to:

• 
  Learn:Realize your potential in a collaborative, supportive environment whereyou'repart of the Smucker Family andchallenged to be your best.
  
  

• 
  Grow:Receive hands-on training from a dedicated mentor and connect with peers and leaders acrossour Company.
  
  

• 
  Lead:Contribute to high-profile projects that support ourstrategic priorities along with opportunities to get involved in many ways including our continued progress on the journey to become the organization we expect to be on inclusion, diversity and equity. We firmly believe thatan inclusive environment and diverse organization strengthens our Company and enables every employee to reach their full potential.
  
  

Beyond the purposeful work you'll be doing each day, we offer a wide variety of perks to help make your experience a memorable one. Examples include:

• Unique opportunities to network and engage with company leadership
  
  

• Participate in tailored professional development sessions
  
  

• Take part in networking events and outings with fellow interns
  
  

• A competitive compensation package and paid corporate holidays
  
  

• Employee discount at our Company Store and website
  
  

• Housing stipend for those relocating for their internship
  
  

Learn more about working at Smucker:

• Our Internship Program
  
  

• Our Thriving Together Philosophy Supporting All Impacted by Our Business
  
  

• Our Continued Progress on Inclusion, Diversity and Equity
  
  

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