Front Desk Ambassador at Manpower Group in Milwaukee, Wisconsin

Job Description:

This role is the face of ManpowerGroup, as the first point of interaction with candidates, clients, community partners and employees welcoming people to our Global Headquarters Building.

Making an Impact
• This role will serve as the touch point of our brand and company to visitors of the global headquarters, providing a welcoming experience. This role represents our ManpowerGroup brand standards and serves an important role in ensuring our guests and employees feel welcome and cared for at our Global Headquarters.
• Maintain the internal reservations for event spaces at HQ, handling conflicts and multiple priorities.
• Manage visitors using our electronic visitor management system, WhosOnLocation and provide trouble shooting as needed.
• Manage audio visual needs for on-site events.
• Create event signage, digital display graphics and name tags.

Sharing Expertise
• Support event planners with correspondence and tracking event information, including logs and reports.

Gaining Exposure
• Serve as a ManpowerGroup Tour Guide, providing exemplary and interesting tours of our HQ building, engaging with participants and answering questions.

Your Typical Day
• Greet employees, clients and visitors as they enter ManpowerGroup's Global Headquarters by providing concierge services such as luggage assistance and making local restaurant and activity recommendations.
• Handle incoming calls, emails and other communications.
• Manage internal conference room reservations for internal and external stakeholders.
• Work primarily involves sitting/standing at the front desk for long periods of time.
Other accountabilities as assigned

Qualifications:

Required
• High School Diploma
• 1+ years of prior experience in an office, hospitality or customer service setting.
• Experience with Microsoft software such as: PowerPoint, Outlook, Word, Excel.
• Comfortable working in a busy environment with a variety of evolving job duties.
• Moderate physical labor that includes moving and lifting event materials and luggage up to 40 pounds.
• Flexible schedules required. Front desk hours are M-F 6:30am-6:30pm. Front Desk Ambassadors will have a standard, steady schedule but need the ability to support additional front desk hours as needed, including occasional evening and weekend work with notice provided (typically one+ months' notice).

Nice to Have
• A basic knowledge of a foreign language
• Associate's or Bachelor's Degree
• Familiarity with the Milwaukee metropolitan area.
• Experience with 0365 OneDrive and Microsoft Teams.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2020 ManpowerGroup was named one of the World's Most Ethical Companies for the eleventh year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is an EOE/AA/Vets/Disabled Employer